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Volkswagen ID.4 Coolant Leak Into High-Voltage System

NHTSA campaign 22V830000 · Reported Nov 9, 2022 · Volkswagen Group of America, Inc.

high How serious is it? About this label

This problem may cause a loss of vehicle control or unintended air bag deployment, increasing the risk of a crash or injury. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number22V830000
Reported to NHTSANov 9, 2022
ManufacturerVolkswagen Group of America, Inc.
Part affectedElectrical System:propulsion System:traction Motor
Vehicles covered1 model/year combination, model years 2023
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Volkswagen is recalling certain ID4 vehicles because a sealing ring on the electric motor was not assembled correctly. This can allow coolant to leak into the vehicle's high-voltage electrical system, which may interfere with onboard communication and the power supply. That interference can affect safety-critical systems and warning lights in the vehicle.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is affected.
2. Contact a Volkswagen dealer to schedule an inspection; you can also call Volkswagen customer service at 1-800-893-5298.
3. The repair is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 22V830000. More in how recalls work.

Affected vehicles (1)

Who to contact

Volkswagen — official Volkswagen recall lookup

Customer service: 1-800-893-5298

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Volkswagen ID.4 recalls

All 26 ID.4 recalls

Official notice

Component
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION MOTOR
Summary
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 ID4 vehicles. The electric motor sealing ring was improperly assembled, which may allow coolant to leak into the high-voltage system and interfere with the CAN communication and power supply.
Safety risk
Coolant that leaks into the high-voltage system may impact safety-critical systems and warning lights, causing a loss of vehicle control or unintended air bag deployment, and increasing the risk of a crash or injury.
Remedy
Dealers will inspect and replace the electric motor, if necessary, free of charge. Owner notification letters are expected to be mailed January 6, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 19Q9.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.