Volkswagen ID.4 Coolant Leak Can Cause Loss of Control

NHTSA campaign 22V830000 · Reported 2022-11-09 · Volkswagen Group of America, Inc.

critical How serious is it? About this label

This is the most severe problem on this list: it can take away control of the car or set off an airbag with no warning, so have it inspected as soon as you can — the notice does not, however, tell owners to park the vehicle.

What's wrong, in plain English

A seal on the electric motor was assembled incorrectly on some 2023 ID.4s. Coolant can seep past that seal into the high-voltage electrical system. The fluid can disrupt the network the car's computers use to talk to each other, along with their power supply. Safety systems and warning lights may stop behaving correctly, the driver can lose control of the vehicle, and the airbags could go off on their own even though there has been no crash.

What you should do

1. Check your VIN at nhtsa.gov/recalls for recall 22V830000 (Volkswagen's number 19Q9).
2. Contact a Volkswagen dealer, or VW customer service at 1-800-893-5298, and ask for the electric motor inspection right away.
3. The dealer inspects and, if needed, replaces the electric motor free of charge.

Affected vehicles (1)

2023 Volkswagen ID.4

Who to contact

Volkswagen — official Volkswagen recall lookup

Customer service: 1-800-893-5298

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Volkswagen electrical recalls: ID.4 battery fires and sudden power loss · all 16 Volkswagen recalls in this area

Official notice

Component: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION MOTOR
Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 ID4 vehicles. The electric motor sealing ring was improperly assembled, which may allow coolant to leak into the high-voltage system and interfere with the CAN communication and power supply.
Safety risk: Coolant that leaks into the high-voltage system may impact safety-critical systems and warning lights, causing a loss of vehicle control or unintended air bag deployment, and increasing the risk of a crash or injury.
Remedy: Dealers will inspect and replace the electric motor, if necessary, free of charge. Owner notification letters are expected to be mailed January 6, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 19Q9.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.