Volkswagen ID.4 passenger airbag may be folded incorrectly

NHTSA campaign 22V858000 · Reported 2022-11-02 · Volkswagen Group of America, Inc.

medium How serious is it? About this label

The car drives normally and nothing will warn you, but a front passenger may not be fully protected in a crash, so get the airbag replaced promptly.

What's wrong, in plain English

The airbag in front of the front passenger seat may have been folded the wrong way when it was built. An airbag has to unfold in a very specific way to cushion the person sitting there. If it was packed incorrectly, it may not open or spread out as it should during a crash, so a passenger could be hurt worse than they would be with a properly working airbag. The vehicle does not meet the federal crash protection rule.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to see whether your ID.4 is included in recall 22V858000.
2. Call Volkswagen customer service at 1-800-893-5298 (recall number 69EH) or your VW dealer to book the work.
3. The dealer will replace the passenger airbag module, free of charge.

Affected vehicles (1)

2021 Volkswagen ID.4

Who to contact

Volkswagen — official Volkswagen recall lookup

Customer service: 1-800-893-5298

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

What is behind the Volkswagen airbag recalls on Atlas and Jetta? · all 16 Volkswagen recalls in this area

Official notice

Component: AIR BAGS:FRONTAL
Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 ID4 vehicles. The passenger air bag may be incorrectly folded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Safety risk: An incorrectly folded air bag may not protect the occupant as intended during a crash, increasing the risk of injury.
Remedy: Volkswagen will replace the passenger air bag module, free of charge. Owner notification letters were mailed February 14, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number to this recall is 69EH.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.