Volkswagen ID.4 Battery Software May Cut Drive Power

NHTSA campaign 23V040000 · Reported Feb 1, 2023 · Volkswagen Group of America, Inc.

high How serious is it? About this label

A restart or shutdown like this can cause a loss of drive power while the vehicle is being driven, increasing the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	23V040000
Reported to NHTSA	Feb 1, 2023
Manufacturer	Volkswagen Group of America, Inc.
Part affected	Electrical System:propulsion System:traction Battery:management System/energy Control Module (bms/becm):software
Vehicles covered	1 model/year combination, model years 2021
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

In some Volkswagen ID.4 vehicles, a software issue can cause the high-voltage battery management control module to restart on its own, or cause the pulse inverter to shut off.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your vehicle is included.
2. Contact a Volkswagen dealer to have the battery management and pulse inverter control software updated; call Volkswagen customer service at 1-800-893-5298.
3. The repair is free.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 23V040000. More in how recalls work.

Affected vehicles (1)

2021 Volkswagen ID.4

Who to contact

Volkswagen — official Volkswagen recall lookup

Customer service: 1-800-893-5298

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Volkswagen Electrical Recalls Involve Battery Fires and Drive Power Loss · all 18 Volkswagen recalls in this area

Other Volkswagen ID.4 recalls

Sep 30, 2026Volkswagen ID.4 High-Voltage Battery Fire Riskcritical
Jan 21, 2026Volkswagen ID.4 high-voltage battery may catch firecritical
Jan 21, 2026Volkswagen ID.4 high-voltage battery may overheatcritical
Dec 4, 2025Volkswagen Atlas May Have Incorrect Wheel Bolts Installedcritical
Dec 3, 2025Volkswagen ID.4 Battery Modules Can Catch Firecritical
Jun 30, 2025VW Atlas, Atlas Cross Sport, ID.4 Loose Boltshigh

All 26 ID.4 recalls

Official notice

Component: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE
Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 ID.4 vehicles. Software programing may cause the high voltage (HV) battery management control module to restart or the pulse inverter to deactivate.
Safety risk: A reset or deactivation may cause a loss of drive power, increasing the risk of a crash.
Remedy: Dealers will update the HV battery management control unit and the pulse inverter control unit software, free of charge. Owner notification letters are expected to be mailed March 31, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 97ZZ.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.