BMW windows and sunroof may close without key present
medium How serious is it? About this label
Closing the windows or sunroof unintentionally while the key is not present can increase the risk of injury to people inside the vehicle, according to BMW. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 23V099000 |
|---|---|
| Reported to NHTSA | Feb 17, 2023 |
| Manufacturer | BMW of North America, LLC |
| Part affected | Visibility:power Window Devices And Controls |
| Vehicles covered | 2 model/year combinations, model years 2022–2023 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
BMW is recalling certain 2023 8 Series and 2 Series models and 2022-2023 Z4 sDrive30i and Z4 M40i vehicles. After the digital key is taken out of the vehicle, the software may still let the power windows and sunroof be closed. Because of this, the vehicles do not meet the federal safety rule for power-operated window systems. Dealers will update the software free of charge, and the digital key function through cellular service and Wi-Fi will be turned off until the update is done.
What you should do
2. Contact a BMW dealer, or BMW customer service at 1-800-525-7417, to book the software update.
3. Have the dealer update the control unit software — the repair is free.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 23V099000. More in how recalls work.
Affected vehicles (2)
Who to contact
BMW — official BMW recall lookup
Customer service: 1-800-525-7417
The bigger picture
- BMW Windshield Leaks and Unintended Window or Sunroof Closing · all 3 BMW recalls in this area
Other BMW Z4 recalls
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- Sep 23, 2025BMW and Toyota Supra Starter Relay Fire Riskcritical
- Aug 2, 2021BMW and Toyota Supra May Lose Brake Assistmedium
- Jul 21, 2021BMW, MINI and Toyota Supra passenger seat belt retractor faultmedium
- Nov 12, 2020BMW Z4, Toyota Supra Fuel Tank May Leakcritical
- Aug 27, 2020BMW Z4 and Toyota Supra Headlights May Be Misalignedhigh
Official notice
- Component
- VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
- Summary
- BMW of North Americal, LLC (BMW) is recalling certain 2023 8 Series Coupe (840i, 840i xDrive, M850i xDrive, M8), 8 Series Convertible (840i, 840i xDrive, M850i xDrive, M8), 8 Series Gran Coupe (840i, 840i xDrive, M850i xDrive, M8, Alpine B8 xDrive), 2 Series Coupe (230i, 230i xDrive, M240i xDrive, M2), and 2022-2023 Z4 sDrive30i, Z4 M40i vehicles. When the digital key is removed from the vehicle, the Electronic Control Unit (ECU) software may still allow the power windows and sunroof to be closed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-operated Window Systems."
- Safety risk
- Unintentionally closing the windows or sunroof without the key present can increase the risk of injury to occupants inside the vehicle.
- Remedy
- Dealers will update the software for the Electronic Control Unit (ECU), free of charge. In addition, the digital key function via cellular service and Wi-Fi capability will be deactivated until the vehicle is updated with new software. Owner notification letters are expected to be mailed April 11, 2023. Owners may contact BMW customer service at 1-800-525-7417.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.