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Tesla Model 3 front suspension bolts can come loose

NHTSA campaign 23V235000 · Reported 2023-03-31 · Tesla, Inc.

high How serious is it? About this label

Tesla has not told owners to park the car, but a suspension part separating while you're moving can cause a loss of control and a crash, so have it checked promptly.

What's wrong, in plain English

The bolts that hold a front suspension arm to the frame can work themselves loose on these cars. If the arm comes apart from the frame, that wheel can point the wrong way, and the car can get unsteady and hard to control while you're driving. Tesla Service will tighten the bolts, or replace them if they're damaged. This recall covers more cars than an earlier one for the same problem.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to confirm your Model 3 is included. 2. Contact Tesla Service about recall SB-23-31-001, or call 1-877-798-3752. 3. Have the front lateral link fasteners tightened or replaced free of charge.

Affected vehicles (2)

Who to contact

Tesla — official Tesla recall lookup

Customer service: 1-877-798-3752

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
SUSPENSION:FRONT
Summary
Tesla, Inc. (Tesla) is recalling certain 2018-2019 Model 3 vehicles. The front suspension lateral link fasteners may loosen, allowing the lateral link to separate from the sub-frame.
Safety risk
A lateral link separation could shift the wheel alignment, causing instability and increasing the risk of a crash.
Remedy
Tesla Service will tighten or replace the lateral link fasteners as necessary, free of charge. Owner notification letters were mailed May 30, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-31-001. This recall is an expansion of previous recall number 21V-835.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.