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Chevrolet Express Cutaway Van Heater Wiring Risk

NHTSA campaign 23V247000 · Reported Apr 6, 2023 · General Motors, LLC

critical How serious is it? About this label

An overheated electrical circuit increases the risk of a fire. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number23V247000
Reported to NHTSAApr 6, 2023
ManufacturerGeneral Motors, LLC
Part affectedElectrical System:wiring
Vehicles covered3 model/year combinations, model years 2018–2023
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Some of these vehicles are built with wiring for an optional rear heating and air-conditioning blower motor. When that wiring is left unused, its connectors and wires are left exposed instead of being sealed. Left exposed like this, the wiring can corrode over time, and corroded wiring in that circuit can also overheat.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your vehicle is included.
2. Contact a Chevrolet or GMC dealer for the free repair; call Chevrolet at 1-800-222-1020 or GMC at 1-800-462-8782.
3. The repair is free of charge.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 23V247000. More in how recalls work.

Affected vehicles (3)

Who to contact

Chevrolet — official Chevrolet recall lookup

Customer service: 1-800-222-1020

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Chevrolet Express Cutaway Van recalls

Official notice

Component
ELECTRICAL SYSTEM:WIRING
Summary
General Motors, LLC (GM) is recalling certain 2003-2023 Chevrolet Express Cutaway and GMC Savana Cutaway incomplete vehicles equipped with wiring for an optional rear heating, ventilation, and air-conditioning (HVAC) system. When the HVAC blower motor circuit is left unused with exposed connectors and wiring, the circuit can corrode and overheat.
Safety risk
An overheated electrical circuit increases the risk of a fire.
Remedy
Dealers will properly seal the rear HVAC blower motor circuits at the left side B-pillar, free of charge. Owner notification letters were mailed May 2, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GMC's number for this recall is N222386050.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.