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Chevy Express and GMC Savana cutaway brake line leak

NHTSA campaign 24V702000 · Reported 2024-09-19 · General Motors, LLC

critical How serious is it? About this label

Brake failure can happen with little warning and cause a crash, so treat this as urgent and have the line inspected as soon as a dealer can see it.

What's wrong, in plain English

Certain 2013-2019 Chevrolet Express Cutaway and GMC Savana Cutaway vehicles built with the optional GM body mounts have a brake line routed too close to those mounts. Contact or rubbing can damage the line, and a damaged line can leak brake fluid. If enough fluid leaks out, the brakes can fail. GM mailed a first letter in November 2024 warning owners about the danger; a second letter goes out when the repair parts are ready, expected around February 28, 2025.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to confirm your van is part of recall 24V702000.
2. Contact your dealer now for an inspection — Chevrolet at 1-800-222-1020 or GMC at 1-800-462-8782, recall N242466950.
3. Watch for the second letter saying the repair is available, then have the brake line replaced — free of charge.

Affected vehicles (2)

Who to contact

Chevroletofficial Chevrolet recall lookup

Customer service: 1-800-222-1020

GMCofficial GMC recall lookup

Customer service: 1-800-462-8782

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:HYDRAULIC:HOSES, LINES/PIPING, AND FITTINGS
Summary
General Motors, LLC (GM) is recalling certain 2013-2019 Chevrolet Express Cutaway and GMC Savana Cutaway vehicles equipped with optional GM-provided body mounts (RPO BNC). The brake line may have insufficient clearance to the body mounts, which can result in brake line damage that can lead to a brake fluid leak.
Safety risk
A brake fluid leak can result in brake failure, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the brake line as necessary, free of charge. Interim letters informing owners of the safety risk were mailed November 5, 2024. A second notice will be sent once the remedy becomes available, anticipated February 28, 2025. Owners may contact Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N242466950.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.