Volkswagen Golf R Suspension Strut Mount May Loosen

NHTSA campaign 23V437000 · Reported Jun 21, 2023 · Volkswagen Group of America, Inc.

high How serious is it? About this label

Loose suspension connections can cause steering instability, increasing the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	23V437000
Reported to NHTSA	Jun 21, 2023
Manufacturer	Volkswagen Group of America, Inc.
Part affected	Suspension:front:macpherson Strut
Vehicles covered	1 model/year combination, model years 2023
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

The mount that holds the front suspension strut in place may be deformed, or bent out of shape. When that happens, the bolted connections holding the strut to the suspension can come loose.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is affected.
2. Contact a Volkswagen dealer to have the suspension strut mountings inspected and replaced if needed (customer service: 1-800-893-5298).
3. The repair is free.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 23V437000. More in how recalls work.

Affected vehicles (1)

2023 Volkswagen Golf R

Who to contact

Volkswagen — official Volkswagen recall lookup

Customer service: 1-800-893-5298

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Volkswagen suspension recalls involving loose fasteners and broken rear springs · all 7 Volkswagen recalls in this area

Other Volkswagen Golf R recalls

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Oct 31, 2022Volkswagen and Audi Tire Pressure Monitor Software Issuemedium
Sep 21, 2022Volkswagen Golf R Radiator May Leak Coolantcritical
Jul 27, 2022VW Golf R Sunroof May Close Unintentionallyhigh
Mar 16, 2022Volkswagen Golf R Engine Cover May Loosen and Meltcritical

All 11 Golf R recalls

Official notice

Component: SUSPENSION:FRONT:MACPHERSON STRUT
Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 Golf R A8 and Golf GTI vehicles. The strut mount may be deformed, loosening the bolted connections to the suspension strut mounting.
Safety risk: Loose suspension connections can cause steering instability, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the right and/or left suspension strut mountings, as necessary, free of charge. Owner notification letters are expected to be mailed August 18, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 40T3.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.