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Hyundai Tucson tire label may misstate spare tire information

NHTSA campaign 23V556000 · Reported Aug 4, 2023 · Hyundai Motor America

low How serious is it? About this label

Incorrect spare tire information can cause confusion during an emergency tire replacement, which increases the risk of a crash or injury. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number23V556000
Reported to NHTSAAug 4, 2023
ManufacturerHyundai Motor America
Part affectedEquipment:other:labels
Vehicles covered1 model/year combination, model years 2024
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Hyundai is recalling certain Tucson vehicles because the tire and loading information label may give incorrect information about a spare tire. That label is the sticker listing tire pressures and load limits for the vehicle. It may state a pressure for a spare tire when the vehicle does not carry one. Because the label is wrong, these vehicles do not meet the federal safety rule covering tire selection and rims. Dealers will check the label and replace it if needed.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to see whether your vehicle is included.
2. Contact a Hyundai dealer to have the label inspected, or call Hyundai customer service at 1-855-371-9460.
3. The inspection and any label replacement are free of charge.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 23V556000. More in how recalls work.

Affected vehicles (1)

Who to contact

Hyundai — official Hyundai recall lookup

Customer service: 1-855-371-9460

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Hyundai Tucson recalls

All 13 Tucson recalls

Official notice

Component
EQUIPMENT:OTHER:LABELS
Summary
Hyundai Motor America (Hyundai) is recalling certain 2024 Tucson vehicles. The tire and loading information label may incorrectly indicate information about a spare tire. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Safety risk
A label that incorrectly states spare tire pressure when there is no spare tire on-board may cause confusion during an emergency tire replacement, increasing the risk of a crash or injury.
Remedy
Dealers will inspect and replace the tire and loading information label, as necessary, free of charge. Owner notification letters were mailed September 5, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 247.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.