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Ford F-450 Rearview Camera Display Issue

NHTSA campaign 23V573000 · Reported Aug 11, 2023 · Ford Motor Company

medium How serious is it? About this label

An incorrect rearview camera image can reduce the driver's view of what's behind the vehicle, increasing the risk of a crash or injury. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	23V573000
Reported to NHTSA	Aug 11, 2023
Manufacturer	Ford Motor Company
Part affected	Back Over Prevention:display Function
Vehicles covered	1 model/year combination, model years 2023
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

Certain Ford Super Duty F-250, F-350, and F-450 trucks are equipped with the Pro Trailer Hitch Assist feature. When this feature is in use, the normal rearview camera image may not appear on the screen. Instead of seeing the standard backup camera view, the driver may not get that display, which can reduce how much of the area behind the truck the driver can see while backing up.

What you should do

1. Check your VIN at nhtsa.gov/recalls.
2. Contact your Ford dealer, or Ford customer service at 1-866-436-7332.
3. The software update repair is free.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 23V573000. More in how recalls work.

Affected vehicles (1)

2023 Ford F-450 SD

Who to contact

Ford — official Ford recall lookup

Customer service: 1-866-436-7332

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Ford Backup Camera Recalls for Missing or Distorted Images · all 34 Ford recalls in this area

Other Ford F-450 SD recalls

Oct 20, 2026Ford F-350 SD and F-450 SD Tailgate Cable May Failhigh
Oct 6, 2026Ford Super Duty Trucks May Show Inaccurate Speedhigh
Sep 22, 2026Ford Expedition and Super Duty Trucks: Headlight Failuremedium
Mar 31, 2026Ford, Lincoln Windshield Wiper Arms May Breakmedium
Mar 17, 2026Ford Super Duty Fuel Pump May Fail Againhigh
Feb 20, 2026Ford and Lincoln Trailer Brake and Light Failurehigh

All 41 F-450 SD recalls

Official notice

Component: BACK OVER PREVENTION:DISPLAY FUNCTION
Summary: Ford Motor Company (Ford) is recalling certain 2023 F-Super Duty F250, F350, and F450 vehicles equipped with the Pro Trailer Hitch Assist feature. The default rearview camera image may not be displayed when using the Pro Trailer Hitch Assist feature.
Safety risk: An incorrect rearview camera image can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash or injury.
Remedy: Dealers will update the Advanced Drive Assistance System (ADAS) module software, free of charge. Owner notification letters were mailed December 5, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S46.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.