Car Recall Tracker

Home › BMW › I5 › 23V700000

BMW 530i and i5 steering wheel detection may fail

NHTSA campaign 23V700000 · Reported Oct 18, 2023 · BMW of North America, LLC

medium How serious is it? About this label

If the system does not notice that the driver's hands are off the wheel, the emergency stopping assistant may not switch on, which increases the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number23V700000
Reported to NHTSAOct 18, 2023
ManufacturerBMW of North America, LLC
Part affectedElectrical System:adas:driver Monitoring:camera/sensor
Vehicles covered2 model/year combinations, model years 2024
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

BMW is recalling certain 530i and i5 models, along with other 7 Series and i7 models. The ground wire for the steering wheel may not have been attached correctly. Because of that, the system that senses whether the driver's hands are on the steering wheel may not work. Dealers will check the ground connection and reattach it if needed. Owner notification letters have been mailed. The repair is free.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is included.
2. Contact a BMW dealer to schedule the inspection, or call BMW customer service at 1-800-525-7417.
3. The repair is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 23V700000. More in how recalls work.

Affected vehicles (2)

Who to contact

BMW — official BMW recall lookup

Customer service: 1-800-525-7417

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other BMW I5 recalls

Official notice

Component
ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:CAMERA/SENSOR
Summary
BMW of North America, LLC (BMW) is recalling certain 2023-2024 740i, 740i xDrive, 760i xDrive, i7 eDrive50, i7 xDrive60, i7 M70, 2024 750e xDrive, 530i, 530i xDrive, i5 eDrive40, and i5 M60 vehicles. The ground connection to the steering wheel may not have been attached correctly, resulting in an inoperative hands-on detection system.
Safety risk
An inoperative hands-on detection system may fail to detect when the driver's hands are not on the steering wheel and therefore not engage the emergency stopping assistant system, increasing the risk of a crash.
Remedy
Dealers will inspect and reattach the ground connection as necessary, free of charge. Owner notification letters were mailed December 8, 2023. Owners may contact BMW customer service at 1-800-525-7417.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.