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BMW i5 may not make pedestrian warning sound

NHTSA campaign 23V885000 · Reported 2023-12-22 · BMW of North America, LLC

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Without external warning sounds, pedestrians may be unaware of an approaching vehicle, increasing the risk of injury. The notice does not tell owners to stop driving.

What's wrong, in plain English

Electric cars are so quiet that federal rules require them to make an artificial sound so people nearby can hear them coming. On some 2024 BMW i5 eDrive40 and i5 M60 models, the control unit that creates that sound can fail when the car starts up, and no sound is made. Walkers, cyclists, and people who cannot see well may not notice the car approaching. The fix is a software update for the sound system.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your i5 is included.
2. Call your BMW dealer or BMW customer service at 1-800-525-7417 to book the visit.
3. Have the external sound generator software updated free of charge.

Affected vehicles (1)

Who to contact

BMWofficial BMW recall lookup

Customer service: 1-800-525-7417

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

Official notice

Component
FORWARD COLLISION AVOIDANCE: WARNINGS:EXTERNAL/PEDESTRIAN ALERT
Summary
BMW of North America, LLC (BMW) is recalling certain 2024 i5 eDrive40 and i5 M60 vehicles. During vehicle start-up, the artificial sound generator control unit may experience a fault and fail to generate the external pedestrian warning sound. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Safety risk
Without external warning sounds, pedestrians may be unaware of an approaching vehicle, increasing the risk of injury.
Remedy
Dealers will update the external artificial sound generator software, free of charge. Owner notification letters were mailed February 16, 2024. Owners may contact BMW customer service at 1-800-525-7417. Note: This is an expansion of Recall 23V-026.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.