BMW Electric Models May Lose Drive Power
high How serious is it? About this label
A sudden loss of drive power increases the risk of a crash. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 25V395000 |
|---|---|
| Reported to NHTSA | Jul 23, 2025 |
| Manufacturer | BMW of North America, LLC |
| Part affected | Electrical System:propulsion System:traction Motor:controller:software |
| Vehicles covered | 6 model/year combinations, model years 2022–2025 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
Certain BMW i4, i5, i7, and iX electric vehicles have a software issue in the electric drive motor. This software may shut down the vehicle's high-voltage system, which causes a sudden loss of drive power while you're driving. BMW will fix this with a software update, either sent over-the-air or done by a dealer, at no cost to you. Owner notification letters have been mailed to affected drivers.
What you should do
2. Contact a BMW dealer, or call BMW customer service at 1-800-525-7417, if the software hasn't updated automatically.
3. The repair is free, whether done over-the-air or by a dealer.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 25V395000. More in how recalls work.
Affected vehicles (6)
Who to contact
BMW — official BMW recall lookup
Customer service: 1-800-525-7417
The bigger picture
- BMW Electrical Recalls Involve Battery Fires and Starter Connection Problems · all 28 BMW recalls in this area
Other BMW IX recalls
- Jul 16, 2025BMW i4 and iX: Battery Module Failure Riskcritical
- Jun 28, 2023BMW i4, iX High-Voltage Battery Charging Unit Faulthigh
- Jun 7, 2023BMW iX Cruise Control May Suddenly Speed Uphigh
- Apr 26, 2023BMW iX Battery Circuit Fault Can Stall Enginehigh
- Feb 14, 2023BMW iX and X1 Driver Air Bag May Not Deployhigh
- Jan 25, 2023BMW i4 and iX may not make pedestrian warning soundmedium
Official notice
- Component
- ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION MOTOR:CONTROLLER:SOFTWARE
- Summary
- BMW of North America, LLC (BMW) is recalling certain 2022-2025 i4, 2022-2024 IX, 2023-2024 I7, and 2024 I5 vehicles. The electric drive motor software may shut down the high-voltage system, causing a loss of drive power.
- Safety risk
- A loss of drive power increases the risk of a crash.
- Remedy
- The electric drive motor software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed August 5, 2025. Owners may contact BMW customer service at 1-800-525-7417.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.