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Honda Pilot Steering Gear Box May Lock Up
high How serious is it? About this label
A loss of steering control or a steering lock-up can increase the risk of a crash. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 23V735000 |
|---|---|
| Reported to NHTSA | Nov 2, 2023 |
| Manufacturer | Honda (American Honda Motor Co.) |
| Part affected | Steering:rack And Pinion:rack |
| Vehicles covered | 2 model/year combinations, model years 2023–2024 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
Honda is recalling certain Pilot vehicles because a manufacturing error may leave a loose ball bearing inside the steering gear box assembly. This loose bearing can cause a driver to lose steering control, or cause the steering to lock up completely while the vehicle is being driven. Either of these problems can increase the risk of a crash while on the road.
What you should do
2. Contact a Honda dealer or call Honda customer service at 1-888-234-2138.
3. The steering rack replacement is free.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 23V735000. More in how recalls work.
Affected vehicles (2)
Who to contact
Honda — official Honda recall lookup
Customer service: 1-888-234-2138
The bigger picture
- Honda Steering Recalls Cover Difficult Turning and Loss of Control · all 8 Honda recalls in this area
Other Honda Pilot recalls
- Jun 4, 2026Honda, Acura Rear Subframe May Corrode And Failhigh
- May 21, 2026Honda and Acura front passenger airbags may deploy unintentionallyhigh
- Jan 29, 2026Honda and Acura Driver Seats May Be Loosehigh
- Jun 12, 2025Acura, Honda Brake Pedal Pin Can Shifthigh
- Feb 5, 2025Honda Pilot third-row seat belt may not workhigh
- Jan 23, 2025Acura MDX, TLX, Honda Pilot Engine May Stallhigh
Official notice
- Component
- STEERING:RACK AND PINION:RACK
- Summary
- Honda (American Honda Motor Co.) is recalling certain 2023-2024 Pilot vehicles. Due to a manufacturing error, the gear box assembly may contain a loose ball bearing, which can result in a loss of steering control or steering lock-up.
- Safety risk
- A loss of steering control or steering lock-up can increase the risk of a crash.
- Remedy
- Dealers will replace the electric power steering rack, free of charge. Owner notification letters were mailed December 18, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is FFX.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.