Ford Expedition and Lincoln Navigator seat belts can lock up

NHTSA campaign 24V099000 · Reported 2024-02-09 · Ford Motor Company

high How serious is it? About this label

A belt that will not work properly leaves you poorly protected in a crash; the notice does not tell you to stop driving, but this should be fixed soon.

What's wrong, in plain English

The seat belt for the driver or the front passenger has a device that tightens the belt in a crash. In these vehicles it can go off on its own for no reason. When that happens the belt locks up — it will not pull out and it will not pull back in. A locked belt may not hold you properly in a crash. Dealers will replace the seat belt retractor if needed and add a missing air conditioning drain tube elbow, free of charge.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to see if your vehicle is covered. 2. Contact your Ford or Lincoln dealer, or Ford at 1-866-436-7332 (recall 24S06), for an inspection. 3. Have the seat belt retractor and drain tube work done at no cost.

Affected vehicles (6)

2018 Ford Expedition
2018 Lincoln Navigator
2019 Ford Expedition
2019 Lincoln Navigator
2020 Ford Expedition
2020 Lincoln Navigator

Who to contact

Ford — official Ford recall lookup

Customer service: 1-866-436-7332

Lincoln — official Lincoln recall lookup

Customer service: 1-866-436-7332

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Ford seat belt recalls: anchors, pretensioners and buckles explained · all 18 Ford recalls in this area
Why do Lincoln seat belts keep getting recalled? · all 7 Lincoln recalls in this area

Official notice

Component: SEAT BELTS:PRETENSIONER
Summary: Ford Motor Company (Ford) is recalling certain 2018-2020 Expedition and Lincoln Navigator vehicles. The seat belt pretensioner in the driver and/or front passenger seat may inadvertently deploy and lock the seat belt, which will not allow the belt to retract or extend.
Safety risk: Seat belts that do not retract or extend may fail to restrain an occupant as intended, increasing the risk of injury in a crash.
Remedy: Dealers will replace the seat belt retractors, as necessary. Additionally, dealers will install an HVAC drain tube elbow if it is missing. Repairs will be performed free of charge. Owner notification letters were mailed on July 8, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S06.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.