Ford Expedition and Lincoln Navigator seat belts may lock

NHTSA campaign 24V099000 · Reported Feb 9, 2024 · Ford Motor Company

high How serious is it? About this label

A seat belt that won't retract or extend may not restrain an occupant properly, increasing the risk of injury in a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	24V099000
Reported to NHTSA	Feb 9, 2024
Manufacturer	Ford Motor Company
Part affected	Seat Belts:pretensioner
Vehicles covered	6 model/year combinations, model years 2018–2020
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

The seat belt pretensioner in the driver's or front passenger's seat may deploy on its own. When this happens, the seat belt can lock up and will not retract or extend. A seat belt that can't move properly may not hold an occupant securely in place during a crash. This increases the risk of injury to the driver or front passenger if the vehicle is in a crash.

What you should do

1. Check your VIN at nhtsa.gov/recalls.
2. Contact a Ford dealer (1-866-436-7332) to schedule the repair.
3. The repair is free of charge.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 24V099000. More in how recalls work.

Affected vehicles (6)

2018 Ford Expedition
2018 Lincoln Navigator
2019 Ford Expedition
2019 Lincoln Navigator
2020 Ford Expedition
2020 Lincoln Navigator

Who to contact

Ford — official Ford recall lookup

Customer service: 1-866-436-7332

Lincoln — official Lincoln recall lookup

Customer service: 1-866-436-7332

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Ford Seat Belt Recalls Involving Anchors, Retractors, and Buckles · all 18 Ford recalls in this area
Lincoln seat belt recalls involving locked belts and loose anchors · all 7 Lincoln recalls in this area

Other Ford Expedition recalls

Sep 22, 2026Ford Expedition and Super Duty Trucks: Headlight Failuremedium
Jun 24, 2026Ford, Lincoln SUVs: Transmission Park System May Failhigh
Jun 9, 2026Ford Expedition: Center Console May Have Sharp Edgesmedium
May 27, 2026Ford Expedition, Lincoln Navigator Seat Belt May Lockhigh
Mar 31, 2026Ford, Lincoln Windshield Wiper Arms May Breakmedium
Feb 20, 2026Ford and Lincoln Trailer Brake and Light Failurehigh

All 46 Expedition recalls

Official notice

Component: SEAT BELTS:PRETENSIONER
Summary: Ford Motor Company (Ford) is recalling certain 2018-2020 Expedition and Lincoln Navigator vehicles. The seat belt pretensioner in the driver and/or front passenger seat may inadvertently deploy and lock the seat belt, which will not allow the belt to retract or extend.
Safety risk: Seat belts that do not retract or extend may fail to restrain an occupant as intended, increasing the risk of injury in a crash.
Remedy: Dealers will replace the seat belt retractors, as necessary. Additionally, dealers will install an HVAC drain tube elbow if it is missing. Repairs will be performed free of charge. Owner notification letters were mailed on July 8, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S06.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.