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Toyota Mirai Rearview Camera May Not Display

NHTSA campaign 24V124000 · Reported Feb 21, 2024 · Toyota Motor Engineering & Manufacturing

medium How serious is it? About this label

A rearview camera that doesn't display right away gives you a smaller view behind the vehicle, which can increase the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	24V124000
Reported to NHTSA	Feb 21, 2024
Manufacturer	Toyota Motor Engineering & Manufacturing
Part affected	Back Over Prevention:display Function
Vehicles covered	1 model/year combination, model years 2023
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

Some of these vehicles have a rearview camera system meant to show you what's behind the car when backing up. Because of a software problem in the parking-assist computer, the camera image may not appear right away — it can take a couple of seconds after you shift into reverse. Until the picture shows up, you won't have that extra view of what's behind the vehicle.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is affected.
2. Contact a Toyota dealer or call Toyota customer service at 1-800-331-4331.
3. The software update is free.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 24V124000. More in how recalls work.

Affected vehicles (1)

2023 Toyota Mirai

Who to contact

Toyota — official Toyota recall lookup

Customer service: 1-800-331-4331

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Toyota Backup Camera Problems: Blank Screens, Freezing, and Quiet Warnings · all 7 Toyota recalls in this area

Other Toyota Mirai recalls

Oct 30, 2025Toyota, Lexus and Subaru rearview camera may freezemedium
Apr 13, 2022Toyota and Lexus stability control may stay switched offhigh

Official notice

Component: BACK OVER PREVENTION:DISPLAY FUNCTION
Summary: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Mirai, Lexus LS500, LS500H, 2023-2024 Lexus ES250, ES300H, ES350, 2024 Lexus LC500, and LC500H vehicles equipped with a Panoramic View Monitor (PVM) system. Due to incorrect programming of the parking-assist electronic control unit (ECU) software, the rearview camera image may not immediately display within a couple of seconds after the shifter is placed into reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Safety risk: A rearview camera that fails to display an image can reduce the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will update the parking assist ECU software, free of charge. Owner notification letters were mailed April 10, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TA01 and 24LA01.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.