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Toyota Mirai and Lexus models have delayed backup camera

NHTSA campaign 24V124000 · Reported 2024-02-21 · Toyota Motor Engineering & Manufacturing

medium How serious is it? About this label

A rearview camera that fails to display an image can reduce the driver's rear view, increasing the risk of a crash. The notice does not tell owners to stop driving.

What's wrong, in plain English

This covers the 2023 Toyota Mirai and several Lexus models — LS 500, LS 500h, 2023-2024 ES 250, ES 300h, ES 350, and 2024 LC 500 and LC 500h — that have the Panoramic View Monitor. Because the parking-assist computer was programmed incorrectly, the backup camera picture may take a couple of seconds to appear after you shift into reverse. During that delay you cannot see what is behind the vehicle. A dealer will reprogram the software.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to see if your vehicle is covered. 2. Contact your Toyota or Lexus dealer, or Toyota customer service at 1-800-331-4331, recall 24TA01 or 24LA01. 3. Have the free software update performed.

Affected vehicles (1)

Who to contact

Toyota — official Toyota recall lookup

Customer service: 1-800-331-4331

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
BACK OVER PREVENTION:DISPLAY FUNCTION
Summary
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Mirai, Lexus LS500, LS500H, 2023-2024 Lexus ES250, ES300H, ES350, 2024 Lexus LC500, and LC500H vehicles equipped with a Panoramic View Monitor (PVM) system. Due to incorrect programming of the parking-assist electronic control unit (ECU) software, the rearview camera image may not immediately display within a couple of seconds after the shifter is placed into reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Safety risk
A rearview camera that fails to display an image can reduce the driver's rear view, increasing the risk of a crash.
Remedy
Dealers will update the parking assist ECU software, free of charge. Owner notification letters were mailed April 10, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TA01 and 24LA01.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.