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Ford Bronco rear glass panels may fall off

NHTSA campaign 24V142000 · Reported 2024-02-23 · Ford Motor Company

medium How serious is it? About this label

The notice does not say to stop driving, but a glass panel detaching on the highway can cause a crash for other drivers, so treat this as something to fix promptly.

What's wrong, in plain English

The fixed glass panels behind the rear doors on your Bronco's hard top may not have been installed correctly at the factory. Because of that, a panel can work its way loose and come off the vehicle while you are driving. A glass panel lying in the road is a hazard for the cars behind you. On most Broncos the dealer takes the glass out and reinstalls it properly; on Bronco Heritage models the left rear panel is replaced.

What you should do

Check your VIN at nhtsa.gov/recalls to see if your Bronco or Bronco Heritage is covered.
Contact your Ford dealer, or Ford customer service at 1-866-436-7332 (recall 24S10), for an appointment.
Have the rear glass reinstalled or replaced — there is no charge to you.

Affected vehicles (2)

Who to contact

Ford — official Ford recall lookup

Customer service: 1-866-436-7332

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
VISIBILITY:GLASS, SIDE/REAR
Summary
Ford Motor Company (Ford) is recalling certain 2023-2024 Bronco and Bronco Heritage vehicles. The rear quarter glass panels may have been improperly installed to the vehicle hard top, which can allow them to detach.
Safety risk
Detached rear glass panels may create a road hazard and increase the risk of a crash.
Remedy
Dealers will inspect and reinstall the rear glass panels on Bronco vehicles. On Bronco Heritage vehicles, dealers will replace the rear left-hand removable quarter glass panel. Repairs will be performed free of charge. Bronco owner notification letters were mailed June 6, 2024. Bronco Heritage owner letters were mailed June 12, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S10.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.