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Kia Telluride high beam headlights may stop working

NHTSA campaign 24V148000 · Reported 2024-02-26 · Kia America, Inc.

medium How serious is it? About this label

Reduced visibility at night raises crash risk, but the notice does not tell owners to stop driving, so the vehicle can be driven, especially in daylight or well-lit areas, until it is repaired.

What's wrong, in plain English

On some 2020 Kia Telluride vehicles, the high beam headlights can fail. Your regular low beams still work, but you lose the extra reach that high beams give you on dark country roads and unlit highways, so you may not spot a person, an animal, or a stopped vehicle until you are close to it. Dealers will inspect the high beam headlights and repair or replace whatever has failed.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to check whether your Telluride is included.
2. Contact your Kia dealer, or Kia customer service at 1-800-333-4542 (recall SC299).
3. The dealer inspects and repairs or replaces the high beam headlights free of charge.

Affected vehicles (1)

Who to contact

Kiaofficial Kia recall lookup

Customer service: 1-800-333-4542

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
EXTERIOR LIGHTING:HEADLIGHTS
Summary
Kia America, Inc. (Kia) is recalling certain 2020 Telluride vehicles. The high beam headlights may fail.
Safety risk
Inoperable high beam headlights may reduce visibility, increasing the risk of a crash.
Remedy
Dealers will inspect and repair or replace the high beam headlights, as necessary free of charge. Owner notification letters were mailed August 9, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC299.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.