Car Recall Tracker

Home › BMW › R 1250 RT › 24V165000

BMW motorcycle front suspension strut may fail while riding

NHTSA campaign 24V165000 · Reported 2024-02-29 · BMW of North America, LLC

critical How serious is it? About this label

This is serious for a rider: the strut can fail without warning and a loss of stability can cause a crash, so even though BMW has not told owners to stop riding, get the inspection before your next long ride.

What's wrong, in plain English

The front suspension strut — the part that absorbs bumps and keeps the front end steady — may have been built with a faulty valve inside. That valve can work its way loose, and the strut can then fail. On a motorcycle, losing the front suspension means losing stability, and the bike can become very hard to control. Dealers will check when your struts were made and replace them at no charge if affected.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your 2024 R 1250 RT, K 1600 GT, GTL, or B is covered by recall 24V165000.
2. Contact your BMW Motorrad dealer, or BMW customer service at 1-800-525-7417, to arrange the strut inspection — letters were mailed April 29, 2024.
3. Have the dealer check the strut production dates and replace the front struts if needed, free of charge.

Affected vehicles (2)

Who to contact

BMW — official BMW recall lookup

Customer service: 1-800-525-7417

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
SUSPENSION:FRONT
Summary
BMW of North America, LLC (BMW) is recalling certain 2024 R 1250RT, K 1600GT, K 1600GTL, and K 1600B motorcycles. The front spring strut may contain an incorrectly manufactured proportional valve that can loosen, and result in strut failure and a loss of stability.
Safety risk
A loss of stability while riding can increase the risk of a crash.
Remedy
Dealers will inspect the strut production dates and replace the front spring struts as necessary, free of charge. Owner notification letters were mailed April 29, 2024. Owners may contact BMW customer service at 1-800-525-7417.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.