Car Recall Tracker

Home › Kia › Telluride › 24V214000

Kia Telluride driveshaft can cause vehicle rollaway

NHTSA campaign 24V214000 · Reported Mar 20, 2024 · Kia America, Inc.

high How serious is it? About this label

A rollaway increases the risk of a crash or injury. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number24V214000
Reported to NHTSAMar 20, 2024
ManufacturerKia America, Inc.
Part affectedPower Train:driveline:driveshaft
Vehicles covered5 model/year combinations, model years 2020–2024
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Kia is recalling certain Telluride SUVs because a component called the intermediate shaft and the right front driveshaft may not be fully engaged with each other. When this happens, the connection between the transmission and the front wheels can come loose enough that the vehicle is able to roll away on its own while it's shifted into Park, even after the driver has stepped out of the vehicle.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your vehicle is included.
2. Until the repair is done, manually engage the parking brake before getting out of the vehicle.
3. Contact a Kia dealer at 1-800-333-4542 to schedule the free repair.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 24V214000. More in how recalls work.

Affected vehicles (5)

Who to contact

Kia — official Kia recall lookup

Customer service: 1-800-333-4542

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Kia Telluride recalls

All 19 Telluride recalls

Official notice

Component
POWER TRAIN:DRIVELINE:DRIVESHAFT
Summary
Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The intermediate shaft and right front driveshaft may not be fully engaged, which can result in vehicle roll away while in PARK.
Safety risk
A vehicle roll away increases the risk of a crash or injury.
Remedy
Owners are advised to manually engage the emergency parking brake prior to exiting the vehicle until the recall remedy is performed. Dealers will update the electronic parking brake software and replace any damaged intermediate shafts as necessary, free of charge. Owner notification letters were mailed May 15, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC303.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.