Hyundai Santa Fe rearview camera image blocked

NHTSA campaign 24V246000 · Reported Apr 2, 2024 · Hyundai Motor America

medium How serious is it? About this label

An obstructed rearview camera reduces rearward visibility, which increases the risk of a crash or injury. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	24V246000
Reported to NHTSA	Apr 2, 2024
Manufacturer	Hyundai Motor America
Part affected	Back Over Prevention:software
Vehicles covered	1 model/year combination, model years 2024
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer; this one can be delivered as an over-the-air software update

What's wrong, in plain English

Hyundai is recalling certain 2024 Santa Fe vehicles because a trailer parking assist message can appear on the rearview camera screen and block part of the image. This means the driver may not be able to see the full view behind the vehicle while backing up, reducing rearward visibility. As a result, these vehicles do not meet federal requirements for rear visibility.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is affected.
2. Hyundai will send an over-the-air software update; contact a dealer or Hyundai customer service at 1-855-371-9460 with questions.
3. The software update is free of charge.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 24V246000. More in how recalls work.

Affected vehicles (1)

2024 Hyundai Santa FE

Who to contact

Hyundai — official Hyundai recall lookup

Customer service: 1-855-371-9460

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Hyundai Rearview Camera Recalls for Missing or Blocked Images · all 3 Hyundai recalls in this area

Other Hyundai Santa FE recalls

Apr 6, 2026Genesis and Hyundai Seat Belt Anchors May Detachhigh
Nov 21, 2025Hyundai Santa Fe, Tucson Air Bags May Not Deployhigh
Nov 21, 2025Hyundai Santa Fe rearview camera image may not displayhigh
Oct 2, 2025Hyundai Santa Fe Starter Cover Risks Electrical Shorthigh
Aug 26, 2025Hyundai Tucson, Santa Fe Engine Bolts May Loosencritical
Nov 21, 2024Hyundai Rearview Camera May Fail To Displaymedium

All 20 Santa FE recalls

Official notice

Component: BACK OVER PREVENTION:SOFTWARE
Summary: Hyundai Motor America (Hyundai) is recalling certain 2024 Santa Fe vehicles. The rearview camera image may be obstructed by a trailer parking assist message. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Safety risk: An obstructed rearview camera image reduces rearward visibility and increases the risk of a crash or injury.
Remedy: Hyundai will release an over-the-air (OTA) software update. Owner notification letters were mailed beginning May 31, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 258. (over-the-air software update)

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.