Home › Ford › Escape › 24V440000
Ford Escape Adaptive Cruise Control Radar Misaligned
high How serious is it? About this label
A misaligned radar can cause the vehicle's safety systems to react to objects that aren't actually there, or fail to work as well as they should, which increases the risk of a crash. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 24V440000 |
|---|---|
| Reported to NHTSA | Jun 14, 2024 |
| Manufacturer | Ford Motor Company |
| Part affected | Forward Collision Avoidance: Adaptive Cruise Control |
| Vehicles covered | 2 model/year combinations, model years 2023–2024 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
On certain Ford Escape two-wheel drive vehicles with adaptive cruise control, the radar module used by the system was not lined up correctly when the vehicle was built. Because of this, the cruise control may mistake something like an overhead object for something actually in the vehicle's path, causing the vehicle to unexpectedly slow down or stop. Other features that rely on this radar, like collision warning and automatic braking, may also not work as well as they should.
What you should do
2. Contact a Ford dealer to have the radar module's angle adjusted; Ford customer service can be reached at 1-866-436-7332.
3. This repair is free of charge.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 24V440000. More in how recalls work.
Affected vehicles (2)
Who to contact
Ford — official Ford recall lookup
Customer service: 1-866-436-7332
The bigger picture
- Ford Forward Collision Avoidance Problems From Camera and Radar Misalignment · all 4 Ford recalls in this area
Other Ford Escape recalls
- Mar 3, 2026Ford, Lincoln Wiper Motor May Fail To Workmedium
- Mar 3, 2026Ford and Lincoln Rearview Camera Image May Invertmedium
- Jan 15, 2026Ford Escape and Focus Block Heater Fire Riskcritical
- Dec 1, 2025Ford Escape liftgate hinge covers may come offlow
- Oct 10, 2025Ford Escape Rear Brake Pads Made Incorrectlyhigh
- Oct 10, 2025Ford and Lincoln Block Heater Fire Riskcritical
Official notice
- Component
- FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
- Summary
- Ford Motor Company (Ford) is recalling certain 2023-2024 Escape two-wheel drive vehicles equipped with adaptive cruise control. The cruise control radar module was misaligned during production.
- Safety risk
- Misalignment of the radar module can result in the Adaptive Cruise Control (ACC) misclassifying an overhead object as an object in the vehicle's path, causing the vehicle to unexpectedly slow and/or stop. Other safety systems that depend on the radar model (Pre-Collision Assist, Forward Collision Warning, and Auto Emergency Braking) could have diminished or lost function. These conditions increase the risk of a crash.
- Remedy
- Dealers will adjust the angle of the radar module, free of charge. Owner notification letters were mailed July 3, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S39.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.