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Toyota and Lexus SUV curtain airbags may deploy wrong
high How serious is it? About this label
An air bag that does not deploy correctly can reduce protection for occupants in a crash, increasing the risk of injury. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 24V461000 |
|---|---|
| Reported to NHTSA | Jun 20, 2024 |
| Manufacturer | Toyota Motor Engineering & Manufacturing |
| Part affected | AIR Bags:side/window:curtain |
| Vehicles covered | 3 model/year combinations, model years 2024 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
Certain Toyota Grand Highlander and Lexus TX vehicles have driver and passenger side curtain air bags that may not unroll the way they are supposed to. Instead of deploying properly to protect occupants, the air bag could partially deploy outside of an open window. This means that in a crash, the air bag may not be positioned correctly to help protect the people inside the vehicle.
What you should do
2. Contact Toyota customer service at 1-800-331-4331, or your Toyota or Lexus dealer, to schedule the repair.
3. The dealer will replace the curtain air bag assemblies at no cost to you.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 24V461000. More in how recalls work.
Affected vehicles (3)
Who to contact
Lexus — official Lexus recall lookup
Customer service: 1-800-255-3987
Toyota — official Toyota recall lookup
Customer service: 1-800-331-4331
The bigger picture
- Lexus Air Bag Recalls: Passenger Sensors and Deployment Problems · all 5 Lexus recalls in this area
- Toyota Air Bag Recalls Involve Passenger Sensors and Deployment Problems · all 10 Toyota recalls in this area
Other Toyota Grand Highlander recalls
- Mar 24, 2026Toyota and Lexus vehicles have incorrect weight capacity labelslow
- Oct 30, 2025Toyota, Lexus and Subaru rearview camera may freezemedium
- Sep 11, 2025Toyota Instrument Panel May Fail To Show Warningshigh
- Jul 23, 2024Toyota accessory weight label may show wrong numberslow
Official notice
- Component
- AIR BAGS:SIDE/WINDOW:CURTAIN
- Summary
- Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 Toyota Grand Highlander, Grand Highlander Hybrid, Lexus TX350, TX500 Hybrid, and TX550 Hybrid+ vehicles. The driver and passenger side curtain air bags may not unroll as intended and could partially deploy outside of an open window. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 226, "Ejection Mitigation."
- Safety risk
- An improper deployment of the side curtain air bag can reduce occupant protection during a crash, increasing the risk of injury.
- Remedy
- Dealers will replace the driver and passenger curtain shield air bag assemblies, free of charge. Owner letters were mailed November 4, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB09/24TA09 and Lexus' numbers are 24LB05/24LA05.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.