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Toyota accessory weight label may show wrong numbers

NHTSA campaign 24V548000 · Reported 2024-07-23 · Gulf States Toyota, Inc.

low How serious is it? About this label

The notice says a vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash. The notice does not tell owners to stop driving.

What's wrong, in plain English

Gulf States Toyota is recalling certain Toyota vehicles, mostly from the 2023 through 2025 model years, that were fitted with Gulf States Toyota accessories. Models include 4Runner, Corolla, Highlander, Prius, Tacoma, Tundra, Grand Highlander, Sequoia Hybrid, bZ4X, Venza Hybrid and others. The sticker that lists how much weight the added accessories take up may show wrong numbers, so these vehicles do not meet the federal standard for tire and rim selection.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to see if your vehicle is included.
2. Gulf States Toyota is mailing new labels to owners; if you have not received yours, call Gulf States Toyota customer service at 1-800-444-1074 and give them recall number 24R2.
3. The new label is free of charge.

Affected vehicles (29)

Show all 29 vehicles

Who to contact

Toyota — official Toyota recall lookup

Customer service: 1-800-331-4331

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
EQUIPMENT:OTHER:LABELS
Summary
Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Safety risk
A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.
Remedy
GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.