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Tesla Hood Latch May Not Detect Unlatched Hood

NHTSA campaign 24V554000 · Reported Jul 24, 2024 · Tesla, Inc.

high How serious is it? About this label

A hood that fully opens while driving can block the driver's view and increase the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number24V554000
Reported to NHTSAJul 24, 2024
ManufacturerTesla, Inc.
Part affectedLatches/locks/linkages:hood:latch
Vehicles covered6 model/year combinations, model years 2020–2024
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer; this one can be delivered as an over-the-air software update

What's wrong, in plain English

Some Tesla Model 3, Model S, Model X, and Model Y vehicles have a hood latch that may fail to detect when the hood isn't fully latched. If the hood isn't properly closed, it could open fully while driving, blocking the driver's view of the road. Tesla is fixing this with a free over-the-air software update, so no dealer visit is needed.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is affected.
2. The fix arrives as a free over-the-air update; contact Tesla customer service at 1-877-798-3752 with questions.
3. The repair is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 24V554000. More in how recalls work.

Affected vehicles (6)

Who to contact

Tesla — official Tesla recall lookup

Customer service: 1-877-798-3752

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

Other Tesla Model 3 recalls

All 35 Model 3 recalls

Official notice

Component
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
Summary
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
Safety risk
An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.
Remedy
Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012. (over-the-air software update)

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.