Hyundai Santa Fe wiring may cause airbag problems

NHTSA campaign 24V561000 · Reported 2024-07-26 · Hyundai Motor America

high How serious is it? About this label

Serious, because an airbag that fires unexpectedly or fails to fire in a crash can injure you, and although the notice does not tell you to stop driving, the repair should not wait.

What's wrong, in plain English

A bundle of wires that runs along the floor of the SUV can rub against the second-row bench seat on the passenger side and wear through. Damaged wiring can make an airbag go off when it should not, or it can keep the airbags from going off in a real crash. Either problem can injure someone in the vehicle. Dealers will look at the wiring and repair or replace it free of charge.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to confirm your Santa Fe or Santa Fe hybrid is in recall 265.
2. Book an inspection with your Hyundai dealer, or call Hyundai at 1-855-371-9460.
3. Have the wiring harness repaired or replaced; the work is free.

Affected vehicles (1)

2024 Hyundai Santa FE

Who to contact

Hyundai — official Hyundai recall lookup

Customer service: 1-855-371-9460

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Hyundai airbag recalls: are Santa Fe and Palisade curtain airbags safe? · all 10 Hyundai recalls in this area

Official notice

Component: AIR BAGS
Summary: Hyundai Motor America (Hyundai) is recalling certain 2024 Santa Fe and Santa Fe HEV vehicles. The main floor wiring harness may chafe against the passenger-side second-row bench seat assembly and become damaged, which can cause the air bags to deploy unintentionally or prevent the air bags from deploying in a crash.
Safety risk: An air bag that deploys unintentionally can increase the risk of an injury. An air bag that does not deploy as intended can increase the risk of injury in a crash.
Remedy: Dealers will inspect and repair, or replace the wiring harness as necessary, free of charge. Owner notification letters were mailed August 22, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 265.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.