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Chevrolet Silverado 1500 trailer may detach while towing

NHTSA campaign 24V626000 · Reported 2024-08-21 · OEM Systems, LLC

high How serious is it? About this label

This is serious — a trailer coming loose at speed can cause a crash, so avoid towing until the repair is done, though the notice does not tell owners to stop driving.

What's wrong, in plain English

Some Chevrolet Silverado trucks have a rear bumper mounting bracket that isn't strong enough for towing. The bracket is what anchors the hitch to the truck, so if it can't handle the load, a trailer you're pulling can come off the back of the truck while you're driving. A loose trailer on the road is dangerous for you and for everyone around you. The company will replace both the rear bumper mounting bracket and the hitch.

What you should do

1. Look up your VIN at nhtsa.gov/recalls to see if your truck is covered. 2. Contact OEM Systems customer service at 1-800-810-7252 or your dealer to arrange the repair. 3. Have the bumper mounting bracket and hitch replaced — the work is free.

Affected vehicles (1)

Who to contact

Chevrolet — official Chevrolet recall lookup

Customer service: 1-800-222-1020

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

Official notice

Component
TRAILER HITCHES
Summary
OEM Systems, LLC (OEM) is recalling certain 2024 Chevrolet Silverado vehicles. The rear bumper mounting bracket may not be sufficient for towing, which can allow the towed trailer to detach from the vehicle.
Safety risk
A trailer that detaches from a vehicle while driving increases the risk of a crash.
Remedy
OEM will replace the rear bumper mounting bracket and hitch, free of charge. Owner notification letters are expected to be mailed in August 2024. Owners may contact OEM customer service at 1-800-810-7252.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.