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Volkswagen Atlas Brake Master Cylinder May Fail

NHTSA campaign 24V723000 · Reported Sep 27, 2024 · Volkswagen Group of America, Inc.

high How serious is it? About this label

Losing braking power increases the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number24V723000
Reported to NHTSASep 27, 2024
ManufacturerVolkswagen Group of America, Inc.
Part affectedService Brakes, Hydraulic:foundation Components:master Cylinder
Vehicles covered2 model/year combinations, model years 2024
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

The brake master cylinder in these vehicles may have been built with an incorrect part called a secondary piston spring retainer. This incorrect part can block the port that brake fluid flows through inside the master cylinder. When that fluid port becomes blocked, the brakes may not work the way they are supposed to, which means you could lose braking power while trying to stop the vehicle.

What you should do

1. Check your VIN at nhtsa.gov/recalls.
2. Contact a Volkswagen dealer or Volkswagen Customer Relations at 1-800-893-5298.
3. The brake master cylinder will be replaced free of charge.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 24V723000. More in how recalls work.

Affected vehicles (2)

Who to contact

Volkswagen — official Volkswagen recall lookup

Customer service: 1-800-893-5298

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Volkswagen Atlas recalls

All 48 Atlas recalls

Official notice

Component
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
Summary
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024 Atlas and 2024 Atlas Cross Sport vehicles. The brake master cylinder may have been assembled with an incorrect secondary piston spring retainer, which can block the brake fluid port.
Safety risk
An obstructed brake fluid port can cause a loss of brake function, increasing the risk of a crash.
Remedy
Dealers will replace the brake master cylinder, free of charge. Owner notification letters were mailed November 21, 2024. Additionally, vehicles that were added to the population on November 21, 2024, their letters were mailed on December 2, 2024. Owners may contact Volkswagen Customer Relations at 1-800-893-5298. Volkswagen's number for this recall is 471F.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.