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Chevrolet Blazer, Equinox EV Door Striker Failure

NHTSA campaign 24V737000 · Reported Oct 2, 2024 · General Motors, LLC

high How serious is it? About this label

A door that opens unexpectedly increases the risk of injury to people in the vehicle. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number24V737000
Reported to NHTSAOct 2, 2024
ManufacturerGeneral Motors, LLC
Part affectedLatches/locks/linkages:doors:latch
Vehicles covered3 model/year combinations, model years 2025
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

The door strikers on your vehicle were not properly heat-treated, which can cause them to break. If a door striker breaks, the door it's attached to can open unexpectedly, which increases the risk of injury to anyone inside. All affected vehicles are still at dealerships, so no owner notification letters are being mailed. Dealers will replace all four side door strikers and their attachment bolts, free of charge.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is included.
2. Contact Chevrolet customer service at 1-800-222-1020 or your dealer.
3. The repair is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 24V737000. More in how recalls work.

Affected vehicles (3)

Who to contact

Chevrolet — official Chevrolet recall lookup

Customer service: 1-800-222-1020

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Chevrolet Blazer recalls

All 9 Blazer recalls

Official notice

Component
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Summary
General Motors, LLC (GM) is recalling certain 2025 Chevrolet Blazer, Blazer EV, and Equinox vehicles. The door strikers were not properly heat-treated, which can cause them to break.
Safety risk
A broken door striker can cause the door to open unexpectedly, increasing the risk of injury.
Remedy
Dealers will replace all four side door strikers and attachment bolts, free of charge. All affected vehicles are still in dealership inventory and therefore no owner notification letters are expected to be mailed. Owners may call Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242477131.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.