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Chevrolet and GMC door strikers can break unexpectedly

NHTSA campaign 23V869000 · Reported 2023-12-21 · General Motors, LLC

high How serious is it? About this label

A door flying open while the vehicle is moving can throw out an occupant or cause a crash, so treat this as urgent; the notice does not tell owners to park the vehicle, but get the repair done as soon as a dealer can take you.

What's wrong, in plain English

On certain 2024 Chevrolet Blazer, Blazer EV, Equinox and GMC Terrain vehicles, the door strikers can crack and break. A striker is the metal loop on the door frame that the door latch grabs to hold the door shut. If one breaks, that door can swing open on its own — including while you are driving down the road. Dealers will replace all four door strikers and their bolts for free.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to confirm your vehicle is part of recall N232429911.
2. Call your Chevrolet dealer (1-800-222-1020) or GMC dealer (1-800-462-8782) for an appointment.
3. Have all four door strikers and bolts replaced — the repair is free.

Affected vehicles (4)

Who to contact

Chevrolet — official Chevrolet recall lookup

Customer service: 1-800-222-1020

GMC — official GMC recall lookup

Customer service: 1-800-462-8782

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
STRUCTURE:BODY:DOOR
Summary
General Motors, LLC (GM) is recalling certain 2024 Chevrolet Blazer, Blazer EV, Equinox, and GMC Terrain vehicles. The door strikers may fracture, resulting in the door opening unexpectedly.
Safety risk
A door opening while the vehicle is being driven can increasing the risk of injury or a crash.
Remedy
Dealers will replace all four door strikers and attaching bolts, free of charge. Owner notification letters were mailed January 24, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 and GMC customer service at 1-800-462-8782. GM's number for this recall is N232429911.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.