Home › Chevrolet › Equinox › 23V869000
Chevy Blazer, Equinox, GMC Terrain Door Strikers May Break
high How serious is it? About this label
A door opening unexpectedly while driving increases the risk of injury or a crash. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 23V869000 |
|---|---|
| Reported to NHTSA | Dec 21, 2023 |
| Manufacturer | General Motors, LLC |
| Part affected | Structure:body:door |
| Vehicles covered | 4 model/year combinations, model years 2024 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
General Motors, LLC is recalling certain 2024 Chevrolet Blazer, Blazer EV, Equinox, and GMC Terrain vehicles because the door strikers may fracture. If a door striker fractures, the door it is attached to can open unexpectedly while the vehicle is being driven. Dealers will replace all four door strikers, along with the bolts that attach them, on affected vehicles at no cost to owners.
What you should do
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 23V869000. More in how recalls work.
Affected vehicles (4)
Who to contact
Chevrolet — official Chevrolet recall lookup
Customer service: 1-800-222-1020
GMC — official GMC recall lookup
Customer service: 1-800-462-8782
The bigger picture
- Chevrolet Structure Recalls Cover Frame Defects and Opening Doors · all 6 Chevrolet recalls in this area
- GMC Structure Recalls Involve Hood Latches, Doors and Grille Attachments · all 3 GMC recalls in this area
Other Chevrolet Equinox recalls
- Feb 26, 2026GM vehicles may be missing the electronic owner's manuallow
- May 11, 2023Chevrolet Equinox, GMC Terrain child seat anchors blocked by coatinghigh
- Jan 19, 2023Chevrolet Equinox fuel pump may stall enginehigh
- Dec 15, 2022Chevrolet Equinox and GMC Terrain Airbag Sensor Issuehigh
- Sep 29, 2022Chevrolet Equinox, GMC Terrain Loose Driver Seat Bolthigh
- May 19, 2022GM Vehicles: Driver's Seat Weld May Failhigh
Official notice
- Component
- STRUCTURE:BODY:DOOR
- Summary
- General Motors, LLC (GM) is recalling certain 2024 Chevrolet Blazer, Blazer EV, Equinox, and GMC Terrain vehicles. The door strikers may fracture, resulting in the door opening unexpectedly.
- Safety risk
- A door opening while the vehicle is being driven can increasing the risk of injury or a crash.
- Remedy
- Dealers will replace all four door strikers and attaching bolts, free of charge. Owner notification letters were mailed January 24, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 and GMC customer service at 1-800-462-8782. GM's number for this recall is N232429911.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.