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Ford Super Duty backup camera can fail from water

NHTSA campaign 24V806000 · Reported 2024-10-25 · Ford Motor Company

medium How serious is it? About this label

The notice does not tell owners to stop driving, but a blank backup camera makes it much easier to hit something or someone behind you, so back up slowly and check over your shoulder until it is fixed.

What's wrong, in plain English

Water can leak into a small electronic box in the tailgate that handles the backup camera on these Ford Super Duty trucks. When it gets wet, the picture on your dashboard screen may flicker in and out, or turn solid blue or black, when you shift into reverse. Without that picture you can't see what is directly behind the truck. The dealer replaces the camera, the wiring, the module, and updates the software.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your truck is covered.
2. Call your Ford dealer and ask for recall 24S66, or contact Ford at 1-866-436-7332.
3. Have the dealer do the camera, harness, module, and software work — it is free.

Affected vehicles (2)

Who to contact

Ford — official Ford recall lookup

Customer service: 1-866-436-7332

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Summary
Ford Motor Company (Ford) is recalling certain 2023-2024 F-250, F-350, and F-450 vehicles. Water may enter the Tailgate Park Assist Sensor Interface Module (TPASIM) and cause the rearview camera image to display intermittently or appear blue or black.
Safety risk
A rearview camera image that does not display can decrease the driver's visibility, increasing the risk of injury or crash.
Remedy
Dealers will replace the tailgate top camera, wire harness, TPASIM module, and update the Image Processing Module A (IPMA) software, free of charge. Owner notification letters were mailed August 6, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S66.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.