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Ford F-250, F-350, F-450 Camera May Go Dark
medium How serious is it? About this label
A rearview camera that doesn't work can make it harder for the driver to see behind the vehicle, increasing the risk of injury or a crash. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 24V806000 |
|---|---|
| Reported to NHTSA | Oct 25, 2024 |
| Manufacturer | Ford Motor Company |
| Part affected | Back Over Prevention: Sensing System: Camera |
| Vehicles covered | 2 model/year combinations, model years 2023–2024 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
On certain Ford F-250, F-350, and F-450 trucks, water can get into a module behind the tailgate called the Tailgate Park Assist Sensor Interface Module. When this happens, the rearview camera picture may come and go, or turn blue or black instead of showing a clear image. Dealers will replace the tailgate camera, the wiring, and the interface module, and update related software, free of charge.
What you should do
2. Contact a Ford dealer, or call Ford customer service at 1-866-436-7332.
3. The repair is free.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 24V806000. More in how recalls work.
Affected vehicles (2)
Who to contact
Ford — official Ford recall lookup
Customer service: 1-866-436-7332
The bigger picture
- Ford Backup Camera Recalls for Missing or Distorted Images · all 34 Ford recalls in this area
Other Ford F-450 SD recalls
- Oct 20, 2026Ford F-350 SD and F-450 SD Tailgate Cable May Failhigh
- Oct 6, 2026Ford Super Duty Trucks May Show Inaccurate Speedhigh
- Sep 22, 2026Ford Expedition and Super Duty Trucks: Headlight Failuremedium
- Mar 31, 2026Ford, Lincoln Windshield Wiper Arms May Breakmedium
- Mar 17, 2026Ford Super Duty Fuel Pump May Fail Againhigh
- Feb 20, 2026Ford and Lincoln Trailer Brake and Light Failurehigh
Official notice
- Component
- BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- Summary
- Ford Motor Company (Ford) is recalling certain 2023-2024 F-250, F-350, and F-450 vehicles. Water may enter the Tailgate Park Assist Sensor Interface Module (TPASIM) and cause the rearview camera image to display intermittently or appear blue or black.
- Safety risk
- A rearview camera image that does not display can decrease the driver's visibility, increasing the risk of injury or crash.
- Remedy
- Dealers will replace the tailgate top camera, wire harness, TPASIM module, and update the Image Processing Module A (IPMA) software, free of charge. Owner notification letters were mailed August 6, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S66.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.