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Mazda CX-70 Hybrid Inverter Software May Cut Power

NHTSA campaign 24V817000 · Reported Oct 31, 2024 · Mazda North American Operations

high How serious is it? About this label

Loss of drive power increases the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number24V817000
Reported to NHTSAOct 31, 2024
ManufacturerMazda North American Operations
Part affectedElectrical System:propulsion System:inverter
Vehicles covered1 model/year combination, model years 2025
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

On these plug-in hybrid vehicles, improper inverter software may cause the malfunction indicator light to come on, and the vehicle may lose drive power while running in electric vehicle mode.

What you should do

1. Check your VIN at nhtsa.gov/recalls.
2. Contact a Mazda dealer or Mazda customer service at 1-800-222-5500 (Option 6) to have the inverter software updated.
3. The update is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 24V817000. More in how recalls work.

Affected vehicles (1)

Who to contact

Mazda — official Mazda recall lookup

Customer service: 1-800-222-5500

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Mazda CX-70 recalls

Official notice

Component
ELECTRICAL SYSTEM:PROPULSION SYSTEM:INVERTER
Summary
Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 and 2025 CX-70 plug-in hybrid electric vehicles. Improper inverter software may cause the malfunction indicator lights to illuminate, and a loss of drive power may occur while in electric vehicle (EV) mode.
Safety risk
Loss of drive power increases the risk of a crash.
Remedy
Dealers will install improved inverter software, free of charge. Owner notification letters were mailed December 19, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7024J.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.