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Mazda plug-in hybrids can lose power in electric mode

NHTSA campaign 24V817000 · Reported 2024-10-31 · Mazda North American Operations

high How serious is it? About this label

Losing drive power while driving raises the risk of a crash, so get the update soon; the notice does not tell owners to stop driving.

What's wrong, in plain English

Mazda is recalling certain 2024 CX-90 and 2025 CX-70 plug-in hybrid SUVs. The software in the inverter — the part that sends power from the battery to the electric motor — is not correct. Because of this, warning lights may come on and the vehicle can lose drive power while it is running in electric mode. Losing power while driving makes a crash more likely. Dealers will install improved inverter software for free.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to confirm your vehicle is included. 2. Contact a Mazda dealer or Mazda customer service at 1-800-222-5500 Option 6 (recall 7024J) to book the update. 3. Have the dealer install the new inverter software — it is free.

Affected vehicles (1)

Who to contact

Mazda — official Mazda recall lookup

Customer service: 1-800-222-5500

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
ELECTRICAL SYSTEM:PROPULSION SYSTEM:INVERTER
Summary
Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 and 2025 CX-70 plug-in hybrid electric vehicles. Improper inverter software may cause the malfunction indicator lights to illuminate, and a loss of drive power may occur while in electric vehicle (EV) mode.
Safety risk
Loss of drive power increases the risk of a crash.
Remedy
Dealers will install improved inverter software, free of charge. Owner notification letters were mailed December 19, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7024J.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.