Home › Ford › Escape › 24V850000
Ford Escape Passenger Air Bag Cover May Break
high How serious is it? About this label
During a crash, a broken air bag cover could send fragments into the vehicle, or the air bag may not deploy properly, increasing the risk of injury. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 24V850000 |
|---|---|
| Reported to NHTSA | Nov 8, 2024 |
| Manufacturer | Ford Motor Company |
| Part affected | Electrical System: Instrument Cluster/panel |
| Vehicles covered | 1 model/year combination, model years 2024 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
Ford is recalling certain 2024-2025 Escape vehicles because the passenger side instrument panel cover may have been manufactured incorrectly. This can prevent the air bag underneath from deploying as intended. During deployment, the air bag cover may break apart and send fragments into the vehicle, or the air bag itself may deploy improperly. As a result, these vehicles do not meet federal occupant crash protection standards.
What you should do
2. Contact a Ford dealer, or call Ford customer service at 1-866-436-7332, to schedule service.
3. Dealers will replace the passenger side instrument panel cover, free of charge.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 24V850000. More in how recalls work.
Affected vehicles (1)
Who to contact
Ford — official Ford recall lookup
Customer service: 1-866-436-7332
The bigger picture
- Ford Electrical Recalls Involving Battery Failures and Fire Risks · all 41 Ford recalls in this area
Other Ford Escape recalls
- Mar 3, 2026Ford, Lincoln Wiper Motor May Fail To Workmedium
- Mar 3, 2026Ford and Lincoln Rearview Camera Image May Invertmedium
- Jan 15, 2026Ford Escape and Focus Block Heater Fire Riskcritical
- Dec 1, 2025Ford Escape liftgate hinge covers may come offlow
- Oct 10, 2025Ford Escape Rear Brake Pads Made Incorrectlyhigh
- Oct 10, 2025Ford and Lincoln Block Heater Fire Riskcritical
Official notice
- Component
- ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- Summary
- Ford Motor Company (Ford) is recalling certain 2024-2025 Escape vehicles. The passenger side instrument panel cover may have been manufactured incorrectly, which can cause the air bag not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
- Safety risk
- During air bag deployment, the air bag cover may break and project fragments into the vehicle, or the air bag may deploy improperly, increasing the risk of occupant injury.
- Remedy
- Dealers will replace the passenger side instrument panel cover, free of charge. Owner notification letters were mailed on February 18, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C38.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.