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Ford Escape and Lincoln Corsair hybrid battery short circuit

NHTSA campaign 24V954000 · Reported 2024-12-20 · Ford Motor Company

critical How serious is it? About this label

Serious — loss of power while driving and a fire risk; Ford says not to charge the battery until the repair is finished.

What's wrong, in plain English

A defect in the high-voltage battery cells can cause a short circuit inside the pack. The battery can fail while you drive, so the car may suddenly lose power, and the failure can also start a fire. Ford tells owners not to charge the battery until the repair is done. The dealer will update the battery control computer and replace the battery pack if needed, free. Ford has since issued a newer recall with an updated fix for these same vehicles.

What you should do

1. Confirm your VIN at nhtsa.gov/recalls. 2. Stop charging the high-voltage battery until the repair is complete. 3. Contact your Ford or Lincoln dealer, or Ford customer service at 1-866-436-7332 (recall 24S79), for the free repair — and ask about the newer recall 25V789000, which requires an additional fix.

Affected vehicles (9)

2020 Ford Escape
2021 Ford Escape
2021 Lincoln Corsair
2022 Ford Escape
2022 Lincoln Corsair
2023 Ford Escape
2023 Lincoln Corsair
2024 Ford Escape
2024 Lincoln Corsair

Who to contact

Ford — official Ford recall lookup

Customer service: 1-866-436-7332

Lincoln — official Lincoln recall lookup

Customer service: 1-866-436-7332

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Why do Ford hybrid batteries and power cables keep getting recalled? · all 39 Ford recalls in this area
Lincoln electrical recalls: hybrid battery fires, blank screens, trailer brakes · all 17 Lincoln recalls in this area

Official notice

Component: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM)
Summary: Ford Motor Company (Ford) is recalling certain 2020-2024 Ford Escape, and 2021-2024 Lincoln Corsair vehicles. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.
Safety risk: Battery failure can cause a loss of drive power, increasing the risk of a crash. Battery failure can also increase the risk of a fire.
Remedy: Owners are advised not to charge battery till the remedy has been completed. Dealers will perform a battery energy control module (BECM) software update, and replace the high voltage battery pack, as necessary, free of charge. Owner notification letters were mailed on May 30, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S79.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.