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Ford Super Duty Trucks Fuel Pump Failure Risk
medium How serious is it? About this label
A failed fuel pump can cause a loss of drive power, increasing the risk of a crash. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 24V957000 |
|---|---|
| Reported to NHTSA | Dec 20, 2024 |
| Manufacturer | Ford Motor Company |
| Part affected | Fuel System, Diesel:delivery:fuel Pump |
| Vehicles covered | 15 model/year combinations, model years 2020–2022 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
In certain diesel trucks, deposits can form on parts of the fuel pump's drivetrain rollers over time. This buildup can cause the high pressure fuel pump to stop working properly. Dealers will fix the issue by updating the powertrain control module and transmission control module software, at no cost to you.
What you should do
2. Contact a Ford dealer at 1-866-436-7332 to schedule the software update.
3. The repair is free.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 24V957000. More in how recalls work.
Affected vehicles (15)
Show all 15 vehicles
Who to contact
Ford — official Ford recall lookup
Customer service: 1-866-436-7332
The bigger picture
- Ford Diesel Fuel System Recalls Involve Leaks and Pump Failure · all 3 Ford recalls in this area
Other Ford F-450 SD recalls
- Oct 20, 2026Ford F-350 SD and F-450 SD Tailgate Cable May Failhigh
- Oct 6, 2026Ford Super Duty Trucks May Show Inaccurate Speedhigh
- Sep 22, 2026Ford Expedition and Super Duty Trucks: Headlight Failuremedium
- Mar 31, 2026Ford, Lincoln Windshield Wiper Arms May Breakmedium
- Mar 17, 2026Ford Super Duty Fuel Pump May Fail Againhigh
- Feb 20, 2026Ford and Lincoln Trailer Brake and Light Failurehigh
Official notice
- Component
- FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP
- Summary
- Ford Motor Company (Ford) is recalling certain 2020-2022 F-Super Duty F250, F350, F450, F550, F600, and 2021-2022 F-650, F750 vehicles. Biodiesel deposits may form on the pump drivetrain roller components, which could lead to failure of the high pressure fuel pump.
- Safety risk
- High pressure fuel pump failure can cause a loss of drive power, increasing the risk of a crash.
- Remedy
- Dealers will update the powertrain control module (PCM) and Transmission Control Module (TCM) software, free of charge. Owner notification letters were mailed January 23, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S78.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.