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Ford Super Duty diesel fuel pump may fail

NHTSA campaign 24V957000 · Reported 2024-12-20 · Ford Motor Company

high How serious is it? About this label

Serious: a pump failure means a sudden loss of engine power while driving, which could leave you stranded in traffic, so get the update done soon.

What's wrong, in plain English

These trucks have a diesel engine with a high-pressure pump that pushes fuel to the engine. Deposits left behind by biodiesel fuel can build up on moving parts inside that pump. Over time the buildup wears the parts out and the pump can quit working. If the pump fails, the engine stops making power, so the truck can slow down or stop while you are driving. Dealers will reprogram the truck's computers to ease the strain on the pump.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to confirm your truck is included.
2. Call your Ford dealer or Ford customer service at 1-866-436-7332 and reference recall 24S78.
3. Have the free engine and transmission computer software update installed.

Affected vehicles (15)

2020 Ford F-350 SD
2020 Ford F-550 SD
2021 Ford F-250 SD
2021 Ford F-350 SD
2021 Ford F-450 SD
2021 Ford F-550 SD
2021 Ford F-600 SD
2021 Ford F-650
2021 Ford F-750
2022 Ford F-250 SD
2022 Ford F-450 SD
2022 Ford F-550 SD

Show all 15 vehicles

2022 Ford F-600 SD
2022 Ford F-650
2022 Ford F-750

Who to contact

Ford — official Ford recall lookup

Customer service: 1-866-436-7332

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Ford diesel fuel system recalls: Super Duty pumps and filter leaks · all 3 Ford recalls in this area

Official notice

Component: FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP
Summary: Ford Motor Company (Ford) is recalling certain 2020-2022 F-Super Duty F250, F350, F450, F550, F600, and 2021-2022 F-650, F750 vehicles. Biodiesel deposits may form on the pump drivetrain roller components, which could lead to failure of the high pressure fuel pump.
Safety risk: High pressure fuel pump failure can cause a loss of drive power, increasing the risk of a crash.
Remedy: Dealers will update the powertrain control module (PCM) and Transmission Control Module (TCM) software, free of charge. Owner notification letters were mailed January 23, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S78.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.