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Tesla Model S Driver Airbag May Tear Open

NHTSA campaign 24V967000 · Reported 2024-12-24 · Tesla, Inc.

high How serious is it? About this label

Serious but not urgent in the sense of parking the car: nothing about the way it drives changes, and Tesla has not told owners to stop driving, but the driver is less protected in a crash until the airbag is replaced.

What's wrong, in plain English

Tesla says the driver's airbag in these cars may tear open as it inflates during a crash. The airbag is the cushion in the steering wheel that is supposed to catch you before you hit the wheel or the windshield. If it rips instead of holding air, it will not cushion you the way it should. The cars do not meet federal crash-protection rules because of this. Tesla will replace the airbag unit at no cost.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to confirm your car is included in campaign 24V967000.
2. Contact Tesla service to schedule the airbag replacement, or call Tesla customer service at 1-877-798-3752 (Tesla's recall number is SB-24-20-001).
3. Have the work done — the replacement airbag and labor are free.

Affected vehicles (1)

2021 Tesla Model S

Who to contact

Tesla — official Tesla recall lookup

Customer service: 1-877-798-3752

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Tesla airbag recalls: which Model S, X and 3 are affected? · all 6 Tesla recalls in this area

Official notice

Component: AIR BAGS:FRONTAL:DRIVER SIDE:CUSHION
Summary: Tesla, Inc. (Tesla) is recalling certain 2021-2025 Model S and Model X vehicles. The driver's air bag could tear during deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 212, "Windshield Mounting."
Safety risk: A torn air bag may not adequately protect an occupant in a crash, increasing the risk of injury.
Remedy: Tesla service will replace the air bag assembly, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-20-001.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.