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Acura MDX Touchscreen May Go Blank, Hiding Camera

NHTSA campaign 25V032000 · Reported Jan 23, 2025 · Honda (American Honda Motor Co.)

medium How serious is it? About this label

A rearview camera that does not display an image can reduce the driver's view of what's behind the vehicle, increasing the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number25V032000
Reported to NHTSAJan 23, 2025
ManufacturerHonda (American Honda Motor Co.)
Part affectedBack Over Prevention:software
Vehicles covered1 model/year combination, model years 2025
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Some 2025 Acura MDX vehicles have a touchscreen in the center console that may go blank. When this happens, the rearview camera image does not display as it should. Because of this, these vehicles do not meet federal safety rules that require a working rear visibility display. Without the camera image, the driver may not be able to see what is behind the vehicle when backing up.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is affected.
2. Contact your Acura dealer or Honda customer service at 1-888-234-2138 to schedule the free repair.
3. Dealers will replace the center information display unit at no charge.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 25V032000. More in how recalls work.

Affected vehicles (1)

Who to contact

Acura — official Acura recall lookup

Customer service: 1-888-234-2138

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Acura MDX recalls

All 16 MDX recalls

Official notice

Component
BACK OVER PREVENTION:SOFTWARE
Summary
Honda (American Honda Motor Co.) is recalling certain 2025 Acura MDX vehicles. The touchscreen in the center console may go blank, resulting in the rearview camera image not displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Safety risk
A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.
Remedy
Dealers will replace the center information display unit, free of charge. Owner notification letters were mailed March 3, 2025. Owners may contact Honda's customer service at 1-888-234-2138. Honda's number for this recall is RKZ.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.