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Acura MDX touchscreen may go blank, hiding backup camera

NHTSA campaign 25V032000 · Reported 2025-01-23 · Honda (American Honda Motor Co.)

medium How serious is it? About this label

Backing up without a camera view makes it much easier to hit a child, a pet, or an object you cannot see, but the notice does not tell owners to stop driving.

What's wrong, in plain English

The large touchscreen in the middle of your 2025 MDX's dashboard can suddenly go blank. When it does, the picture from the backup camera no longer appears when you shift into reverse, so you cannot see what is behind the vehicle on the screen. Federal rules require that rear view image to show every time you back up. Honda has traced it to the display unit and will swap in a new one.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your MDX is covered.
2. Call your Acura dealer and book the free replacement of the center display unit; notification letters went out March 3, 2025.
3. Until it is fixed, turn and look behind you and use your mirrors every time you reverse. Questions: Honda at 1-888-234-2138, recall RKZ.

Affected vehicles (1)

2025 Acura MDX

Who to contact

Acura — official Acura recall lookup

Customer service: 1-888-234-2138

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Why does my Acura backup camera screen go blank? · all 3 Acura recalls in this area

Official notice

Component: BACK OVER PREVENTION:SOFTWARE
Summary: Honda (American Honda Motor Co.) is recalling certain 2025 Acura MDX vehicles. The touchscreen in the center console may go blank, resulting in the rearview camera image not displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Safety risk: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will replace the center information display unit, free of charge. Owner notification letters were mailed March 3, 2025. Owners may contact Honda's customer service at 1-888-234-2138. Honda's number for this recall is RKZ.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.