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Mercedes EQB Battery Failure Can Cause Fire
critical How serious is it? About this label
Owners are told to park outside and away from structures, and to charge only up to 80% battery capacity, until the repair is complete. A vehicle fire while parked or driving can increase the risk of injury.
⚠ Park outside, away from buildings — fire risk. See all such recalls.
Key facts
| NHTSA campaign number | 25V050000 |
|---|---|
| Reported to NHTSA | Feb 7, 2025 |
| Manufacturer | Mercedes-Benz USA, LLC |
| Part affected | Electrical System:propulsion System:traction Battery |
| Vehicles covered | 2 model/year combinations, model years 2022 |
| Do-not-drive advisory | No |
| Park-outside advisory | Yes — fire risk |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
Certain Mercedes-Benz EQB electric vehicles have a high voltage battery that may fail internally. This kind of internal failure can lead to a vehicle fire, and this can happen whether the vehicle is parked or being driven.
What you should do
2. Contact a Mercedes-Benz dealer or MBUSA customer service at 1-800-367-6372 to schedule the free repair.
3. Until repaired, charge your vehicle only up to 80% battery capacity, and park outside and away from structures.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 25V050000. More in how recalls work.
Affected vehicles (2)
Who to contact
Mercedes-Benz — official Mercedes-Benz recall lookup
Customer service: 1-800-367-6372
The bigger picture
- Mercedes-Benz Electrical System Recalls Include EQB Battery Fire Risks · all 22 Mercedes-Benz recalls in this area
Other Mercedes-Benz EQB 300 4MATIC recalls
- Feb 6, 2026Mercedes EQB High Voltage Battery Can Catch Firecritical
- Dec 19, 2025Mercedes-Benz EQB Electric Battery Fire Riskcritical
- Jul 25, 2025Mercedes-Benz EQB Loss Of Drive Power Riskcritical
- May 10, 2024Mercedes EQB 300, 350 Front Axle Gear Defecthigh
Official notice
- Component
- ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
- Summary
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 EQB 250, EQB 300 4MATIC, and EQB 350 4MATIC electric vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
- Safety risk
- A vehicle fire while parked or driving can increase the risk of injury.
- Remedy
- Owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the repair has been completed. Dealers will update the battery management system software, free of charge. Owner notification letters were mailed on May 22, 2025. This is a phased recall. Phase 1 owner letters were mailed on May 22, 2025. Phase 2 owner letters were mailed on October 31, 2025 and Phase 3 owner letters were mailed on December 12, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025040005.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.