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Mercedes-Benz EQB Loss Of Drive Power Risk

NHTSA campaign 25V487000 · Reported Jul 25, 2025 · Mercedes-Benz USA, LLC

critical How serious is it? About this label

Owners are told to park outside until the repair is complete. A sudden loss of drive power increases the risk of a crash.

⚠ Park outside, away from buildings — fire risk. See all such recalls.

Key facts

NHTSA campaign number25V487000
Reported to NHTSAJul 25, 2025
ManufacturerMercedes-Benz USA, LLC
Part affectedElectrical System:propulsion System:traction Battery
Vehicles covered2 model/year combinations, model years 2022
Do-not-drive advisoryNo
Park-outside advisoryYes — fire risk
RepairFree at any franchised dealer

What's wrong, in plain English

Some Mercedes-Benz EQB 300 4MATIC and EQB 350 4MATIC electric SUVs have a bus bar in the high-voltage battery that may be secured with the wrong screws. This can cause the vehicle to suddenly lose drive power while you're driving, without any warning beforehand.

What you should do

1. Check your VIN at nhtsa.gov/recalls.
2. Park outside until the repair is complete.
3. Contact a dealer or call MBUSA customer service at 1-800-367-6372 to schedule the free repair.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 25V487000. More in how recalls work.

Affected vehicles (2)

Who to contact

Mercedes-Benz — official Mercedes-Benz recall lookup

Customer service: 1-800-367-6372

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Mercedes-Benz EQB 300 4MATIC recalls

Official notice

Component
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Summary
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 EQB 350 4MATIC, and EQB 300 4MATIC vehicles. The bus bar in the high voltage battery may be secured with incorrect screws, which can cause the system to have a sudden loss of drive power without warning.
Safety risk
A loss of drive power increases the risk of a crash.
Remedy
Owners are advised to park outside until the recall repair is complete. Dealers will inspect and replace the high-voltage battery as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Owner notification letters were mailed January 9, 2026. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025080004.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.