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Volkswagen Atlas Transmission Loss Of Power

NHTSA campaign 25V081000 · Reported Feb 12, 2025 · Volkswagen Group of America, Inc.

high How serious is it? About this label

A sudden loss of drive power can increase the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number25V081000
Reported to NHTSAFeb 12, 2025
ManufacturerVolkswagen Group of America, Inc.
Part affectedPower Train:automatic Transmission
Vehicles covered2 model/year combinations, model years 2025
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Some Volkswagen Atlas and Atlas Cross Sport vehicles may have a transmission that was manufactured incorrectly. This manufacturing defect can cause the vehicle to suddenly lose drive power while it is being driven, meaning the wheels stop receiving power from the engine unexpectedly.

What you should do

1. Check your VIN at nhtsa.gov/recalls.
2. Contact Volkswagen customer service at 1-800-893-5298 to schedule a dealer appointment; the dealer will replace the transmission.
3. The repair is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 25V081000. More in how recalls work.

Affected vehicles (2)

Who to contact

Volkswagen — official Volkswagen recall lookup

Customer service: 1-800-893-5298

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

Other Volkswagen Atlas recalls

All 48 Atlas recalls

Official notice

Component
POWER TRAIN:AUTOMATIC TRANSMISSION
Summary
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2025 Atlas and Atlas Cross Sport vehicles. The transmission may have been manufactured incorrectly, which can result in a loss of drive power.
Safety risk
A sudden loss of drive power can increase the risk of a crash.
Remedy
Dealers will replace the transmission, free of charge. Owner notification letters were mailed March 12, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 38CX.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.