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Audi Q4 E-Tron, VW ID.4 Can Lose Drive Power
high How serious is it? About this label
A loss of drive power increases the risk of a crash. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 25V125000 |
|---|---|
| Reported to NHTSA | Feb 28, 2025 |
| Manufacturer | Volkswagen Group of America, Inc. |
| Part affected | Electrical System:12v/24v/48v Battery |
| Vehicles covered | 5 model/year combinations, model years 2024–2025 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
In certain Audi Q4 e-tron, Q4 e-tron Sportback, and Volkswagen ID.4 vehicles, the onboard charger that keeps the 12-volt battery charged can fail and stop charging that battery. When the 12-volt battery isn't being charged, the vehicle can lose the power that drives it, meaning the car could suddenly stop moving forward while you are out on the road.
What you should do
2. Contact Volkswagen at 1-800-893-5298 or Audi at 1-800-253-2834 to schedule the repair.
3. The repair (replacing the onboard charger) is free.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 25V125000. More in how recalls work.
Affected vehicles (5)
Who to contact
Audi — official Audi recall lookup
Customer service: 1-800-253-2834
Volkswagen — official Volkswagen recall lookup
Customer service: 1-800-893-5298
The bigger picture
- Audi Electrical System Recalls Include Battery Fires and Power Loss · all 16 Audi recalls in this area
- Volkswagen Electrical Recalls Involve Battery Fires and Drive Power Loss · all 18 Volkswagen recalls in this area
Other Volkswagen ID.4 recalls
- Sep 30, 2026Volkswagen ID.4 High-Voltage Battery Fire Riskcritical
- Jan 21, 2026Volkswagen ID.4 high-voltage battery may catch firecritical
- Jan 21, 2026Volkswagen ID.4 high-voltage battery may overheatcritical
- Dec 4, 2025Volkswagen Atlas May Have Incorrect Wheel Bolts Installedcritical
- Dec 3, 2025Volkswagen ID.4 Battery Modules Can Catch Firecritical
- Jun 30, 2025VW Atlas, Atlas Cross Sport, ID.4 Loose Boltshigh
Official notice
- Component
- ELECTRICAL SYSTEM:12V/24V/48V BATTERY
- Summary
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 AUDI Q4 E-Tron SUV, AUDI Q4 E-Tron Sportback, and 2024 ID.4 vehicles. The on-board charger (OCDC) may fail and stop charging the 12-volt battery, which can result in a loss of drive power.
- Safety risk
- A loss of drive power increases the risk of a crash.
- Remedy
- Dealers will replace the OCDC, free of charge. Owner notification letters were mailed on May 20, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93CJ. Audi's number for this recall is 93FR.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.