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Ford Escape, Maverick, Lincoln Corsair May Shift to Neutral

NHTSA campaign 25V133000 · Reported Feb 28, 2025 · Ford Motor Company

high How serious is it? About this label

A loss of drive power increases the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number25V133000
Reported to NHTSAFeb 28, 2025
ManufacturerFord Motor Company
Part affectedPower Train:automatic Transmission:control Module (tcm/pcm/tecm)
Vehicles covered6 model/year combinations, model years 2021–2024
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Ford is recalling certain Maverick, Escape, and Lincoln Corsair vehicles that were fixed incorrectly under an earlier recall for this same issue. A software problem in the hybrid transmission control module may cause the vehicle to shift into neutral unexpectedly, which means the vehicle can suddenly lose the power that drives the wheels.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your vehicle is affected.
2. Contact a Ford dealer at 1-866-436-7332 to schedule the software update.
3. The repair is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 25V133000. More in how recalls work.

Affected vehicles (6)

Who to contact

Ford — official Ford recall lookup

Customer service: 1-866-436-7332

Lincoln — official Lincoln recall lookup

Customer service: 1-866-436-7332

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Ford Escape recalls

All 41 Escape recalls

Official notice

Component
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Summary
Ford Motor Company (Ford) is recalling certain 2022-2024 Maverick, 2022 Escape, and 2021-2022 Lincoln Corsair vehicles previously repaired incorrectly under recall number 24V-330. The Hybrid Powertrain Control Module (HPCM) software may cause the vehicle to shift into neutral unexpectedly, causing a loss of drive power.
Safety risk
A loss of drive power increases the risk of a crash.
Remedy
Dealers will update the HPCM software, free of charge. Owner notification letters were mailed April 11, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S16.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.