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Ford F-450 Rearview Camera May Not Display

NHTSA campaign 25V134000 · Reported Feb 28, 2025 · Ford Motor Company

medium How serious is it? About this label

A reduced view of what's behind the vehicle can increase the risk of a crash or injury. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	25V134000
Reported to NHTSA	Feb 28, 2025
Manufacturer	Ford Motor Company
Part affected	Back Over Prevention:software
Vehicles covered	1 model/year combination, model years 2023
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

This recall affects Ford F-450 Super Duty trucks that were repaired once before under an earlier recall, but the fix did not work correctly. When the driver uses the Pro Trailer Hitch Assist feature, the rearview camera may not show its normal backup image. This means the driver can have less of a view of what's behind the truck while backing up, since the earlier repair failed to correct the problem.

What you should do

1. Check your VIN at nhtsa.gov/recalls. 2. Contact a Ford dealer or Ford customer service at 1-866-436-7332. 3. The software update is free of charge.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 25V134000. More in how recalls work.

Affected vehicles (1)

2023 Ford F-450 SD

Who to contact

Ford — official Ford recall lookup

Customer service: 1-866-436-7332

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Ford Backup Camera Recalls for Missing or Distorted Images · all 34 Ford recalls in this area

Other Ford F-450 SD recalls

Oct 20, 2026Ford F-350 SD and F-450 SD Tailgate Cable May Failhigh
Oct 6, 2026Ford Super Duty Trucks May Show Inaccurate Speedhigh
Sep 22, 2026Ford Expedition and Super Duty Trucks: Headlight Failuremedium
Mar 31, 2026Ford, Lincoln Windshield Wiper Arms May Breakmedium
Mar 17, 2026Ford Super Duty Fuel Pump May Fail Againhigh
Feb 20, 2026Ford and Lincoln Trailer Brake and Light Failurehigh

All 41 F-450 SD recalls

Official notice

Component: BACK OVER PREVENTION:SOFTWARE
Summary: Ford Motor Company (Ford) is recalling certain 2023 F-Super Duty F-250, F-350, and F-450 vehicles previously repaired incorrectly under recall number 23V-573. The default rearview camera image may not be displayed when using the Pro Trailer Hitch Assist feature.
Safety risk: An incorrect rearview camera image can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash or injury.
Remedy: Dealers will update the Advanced Drive Assistance System (ADAS) module software, free of charge. Owner notification letters were mailed April 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S17.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.