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Mazda CX-50 Trailer Hitch Bolts May Loosen

NHTSA campaign 25V167000 · Reported Mar 14, 2025 · Mazda North American Operations

medium How serious is it? About this label

A trailer hitch that separates from the vehicle can create a road hazard, increasing the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number25V167000
Reported to NHTSAMar 14, 2025
ManufacturerMazda North American Operations
Part affectedTrailer Hitches
Vehicles covered2 model/year combinations, model years 2024–2025
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Some Mazda CX-50 vehicles that are equipped with a Mazda genuine accessory trailer hitch have bolts holding the hitch assembly to the vehicle body. These bolts may loosen over time. If they loosen enough, the trailer hitch assembly can come loose and separate from the vehicle body, whether the vehicle is towing a trailer at the time or simply being driven under normal conditions.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your CX-50 is included.
2. Contact a Mazda dealer to have the trailer hitch bolts tightened.
3. This repair is free of charge.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 25V167000. More in how recalls work.

Affected vehicles (2)

Who to contact

Mazda — official Mazda recall lookup

Customer service: 1-800-222-5500

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

Other Mazda CX-50 recalls

Official notice

Component
TRAILER HITCHES
Summary
Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-50 vehicles equipped with Mazda Genuine Accessory trailer hitches. The trailer hitch assembly bolts may loosen and cause the assembly to separate from the vehicle body during towing or normal driving conditions.
Safety risk
A detached trailer hitch assembly can create a road hazard, increasing the risk of a crash.
Remedy
Dealers will tighten the trailer hitch bolts, free of charge. Owner notification letters were mailed April 4, 2025. Mazda's number for this recall is 7225C.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.