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Mazda Camera Fault May Disable Safety Systems

NHTSA campaign 24V649000 · Reported Sep 3, 2024 · Mazda North American Operations

high How serious is it? About this label

Automatic braking, steering assist, and headlight systems that do not work as intended increase the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	24V649000
Reported to NHTSA	Sep 3, 2024
Manufacturer	Mazda North American Operations
Part affected	Lane Departure: Sensing System: Camera
Vehicles covered	3 model/year combinations, model years 2024–2025
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

On these vehicles, the forward sensing camera can malfunction. When this happens, the automatic emergency braking system and the lane-keep assist system may not work as they are supposed to. In addition, the headlights will not automatically switch from high beams down to low beams the way they are designed to. Because of this, these driver assistance features may fail to function when needed.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is affected. 2. Contact a Mazda dealer to have the forward sensing camera inspected; Mazda customer service is 1-800-222-5500, Option 6. 3. The repair is free.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 24V649000. More in how recalls work.

Affected vehicles (3)

2024 Mazda CX-30
2024 Mazda MAZDA3
2025 Mazda CX-50

Who to contact

Mazda — official Mazda recall lookup

Customer service: 1-800-222-5500

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

Other Mazda MAZDA3 recalls

May 29, 2025Mazda3 and CX-30 Air Bags May Not Deployhigh
Oct 26, 2023Mazda3 Backup Camera Display May Go Blankmedium
Jul 14, 2023Mazda3 and CX-3 Rearview Camera May Malfunctionhigh
Nov 12, 2021Mazda Fuel Pump May Fail and Stall Enginehigh
Feb 22, 2021Mazda3 and CX-30 Tire Valves May Leak Aircritical
Jun 12, 2020Mazda CX-30/Mazda3 Front Brake Caliper Bolts Loosehigh

All 15 MAZDA3 recalls

Official notice

Component: LANE DEPARTURE: SENSING SYSTEM: CAMERA
Summary: Mazda North American Operations (Mazda) is recalling certain 2024 Mazda 3, CX-30, and 2025 CX-50 vehicles. A malfunction in the forward sensing camera (FSC) may prevent the automatic emergency braking system and the lane-keep assist system from functioning. In addition, the headlights will not automatically adjust from high beams to low beams as intended.
Safety risk: Automatic braking, steering assist, and headlight control systems that do not function as intended can increase the risk of a crash.
Remedy: Dealers will inspect and replace the forward sensing camera as necessary, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Mazda customer service at 1-800-222-5500, Option 6. Mazda's number for this recall is 6824H.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.