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Mazda3, CX-30 and CX-50 camera disables automatic braking

NHTSA campaign 24V649000 · Reported 2024-09-03 · Mazda North American Operations

medium How serious is it? About this label

Serious but not urgent — you can keep driving, though you should not rely on the automatic braking, lane assist or automatic high beams until the camera is checked.

What's wrong, in plain English

The camera near the windshield that watches the road ahead may stop working properly. When that happens, three features can fail: the automatic emergency braking that stops the car for you, the lane-keep assist that nudges the steering to hold you in your lane, and the automatic switch from high beams to low beams for oncoming traffic. Your brakes, steering and headlights still work normally when you use them yourself; only the automatic helpers are affected.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to confirm your vehicle is included. 2. Call your Mazda dealer or Mazda customer service at 1-800-222-5500 (Option 6) and ask about recall 6824H. 3. Have the dealer inspect and, if needed, replace the camera — the repair is free.

Affected vehicles (3)

Who to contact

Mazda — official Mazda recall lookup

Customer service: 1-800-222-5500

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

Official notice

Component
LANE DEPARTURE: SENSING SYSTEM: CAMERA
Summary
Mazda North American Operations (Mazda) is recalling certain 2024 Mazda 3, CX-30, and 2025 CX-50 vehicles. A malfunction in the forward sensing camera (FSC) may prevent the automatic emergency braking system and the lane-keep assist system from functioning. In addition, the headlights will not automatically adjust from high beams to low beams as intended.
Safety risk
Automatic braking, steering assist, and headlight control systems that do not function as intended can increase the risk of a crash.
Remedy
Dealers will inspect and replace the forward sensing camera as necessary, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Mazda customer service at 1-800-222-5500, Option 6. Mazda's number for this recall is 6824H.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.