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Ford Expedition, Navigator Seat Belt May Lock

NHTSA campaign 25V197000 · Reported May 23, 2025 · Ford Motor Company

high How serious is it? About this label

A seat belt that won't retract or extend may fail to properly restrain an occupant in a crash, increasing the risk of injury. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number25V197000
Reported to NHTSAMay 23, 2025
ManufacturerFord Motor Company
Part affectedSeat Belts:pretensioner
Vehicles covered6 model/year combinations, model years 2018–2020
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

On some Ford Expedition and Lincoln Navigator SUVs, the seat belt pretensioner for the driver and/or front passenger seat may lock unexpectedly. When this happens, the belt won't retract or extend, so it may not hold the occupant properly. Dealers will replace the seat belt retractors as needed, at no cost to you. Some vehicles already inspected under an earlier recall may still need this new repair.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is affected.
2. Contact a Ford dealer, or call Ford customer service at 1-866-436-7332, to schedule the repair.
3. The repair is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 25V197000. More in how recalls work.

Affected vehicles (6)

Who to contact

Ford — official Ford recall lookup

Customer service: 1-866-436-7332

Lincoln — official Lincoln recall lookup

Customer service: 1-866-436-7332

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Ford Expedition recalls

All 46 Expedition recalls

Official notice

Component
SEAT BELTS:PRETENSIONER
Summary
Ford Motor Company (Ford) is recalling certain 2018-2020 Expedition and Lincoln Navigator vehicles. The seat belt pretensioner in the driver and/or front passenger seat may inadvertently lock the seat belt, which will not allow the belt to retract or extend.
Safety risk
Seat belts that do not retract or extend can fail to restrain an occupant as intended, increasing the risk of injury in a crash.
Remedy
Dealers will replace the seat belt retractors as necessary, free of charge. Owner notification letters were mailed October 22, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S31. Some vehicles in this recall that were previously inspected under recall 24V-099 and did not have parts replaced will need to have this new recall remedy completed.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.