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Volvo rearview camera image may not appear in reverse
medium How serious is it? About this label
Without the camera image, the driver sees less of what is behind the vehicle, which raises the risk of a crash. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 25V282000 |
|---|---|
| Reported to NHTSA | May 8, 2025 |
| Manufacturer | Volvo Car USA, LLC |
| Part affected | Back Over Prevention:software |
| Vehicles covered | 3 model/year combinations, model years 2022–2025 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer; this one can be delivered as an over-the-air software update |
What's wrong, in plain English
On these Volvo vehicles, the backup camera picture may not show up on the screen when you shift into reverse. The camera view is supposed to appear every time the vehicle is put in reverse, and because it may not, these vehicles do not meet the federal safety rule for rear visibility. Volvo will fix this with a software update, either at a dealer or sent to the vehicle over the air.
What you should do
2. Contact a Volvo dealer to have the software updated, or call Volvo customer service at 1-800-458-1552; the update may also be sent to the vehicle over the air.
3. The repair is free.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 25V282000. More in how recalls work.
Affected vehicles (3)
Who to contact
Volvo — official Volvo recall lookup
Customer service: 1-800-458-1552
Other Volvo V90CC recalls
- Dec 23, 2025Volvo rearview camera image may not appear in reversemedium
- Jun 2, 2021Volvo V60CC, V90CC Fuel Pump Can Failhigh
- Mar 12, 2020Volvo V60, V90 Cross Country Braking System Issuehigh
- Nov 13, 2018Volvo V60 and V90 Cross Country may lose emergency GPSmedium
Official notice
- Component
- BACK OVER PREVENTION:SOFTWARE
- Summary
- Volvo Car USA, LLC (Volvo Car) is recalling certain 2021-2025 XC40, 2022 V90, 2022-2025 S90, V90CC, C40, XC60, 2023-2025 S60, V60, V60CC, XC90, and 2025 EC40 and EX40 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Safety risk
- A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
- Remedy
- The software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed June 27, 2025. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10320. (over-the-air software update)
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.