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Mercedes EQE and GLC steering coupling bolt may loosen
high How serious is it? About this label
A loose steering coupling can cause a loss of steering control, which increases the risk of a crash. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 25V533000 |
|---|---|
| Reported to NHTSA | Aug 20, 2025 |
| Manufacturer | Mercedes-Benz USA, LLC |
| Part affected | Steering:critical Fasteners |
| Vehicles covered | 5 model/year combinations, model years 2025 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
Mercedes-Benz is recalling certain EQE and GLC models because the bolt that holds the steering coupling together may not have been properly tightened. This can allow the steering coupling to loosen and come apart from the steering rack.
What you should do
2. Contact a Mercedes-Benz dealer at 1-800-367-6372 to schedule service.
3. The dealer will tighten the steering coupling bolts, free of charge.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 25V533000. More in how recalls work.
Affected vehicles (5)
Who to contact
Mercedes-Benz — official Mercedes-Benz recall lookup
Customer service: 1-800-367-6372
The bigger picture
- Mercedes-Benz Steering Recalls Cover Loose Connections and Lost Assist · all 8 Mercedes-Benz recalls in this area
Other Mercedes-Benz GLC 300 recalls
- May 1, 2026Mercedes-Benz Instrument Panel Display May Go Blankhigh
- Jun 6, 2025Mercedes GLC Roof Pillar May Not Absorb Crash Impactmedium
Official notice
- Component
- STEERING:CRITICAL FASTENERS
- Summary
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2026 EQE and GLC vehicles. Please see the recall report for a complete list of models. The steering coupling bolt may have been improperly tightened, allowing the steering coupling to loosen from the steering rack.
- Safety risk
- A loose steering coupling can cause a loss of steering control, increasing the risk of a crash.
- Remedy
- Dealers will tighten the steering coupling bolts as necessary, free of charge. Owner notification letters were mailed October 6, 2025. Owners may contact MBUSA customer service at 1-800-367-6372.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.