Car Recall Tracker

Home › Mercedes-Benz › GLC 300 › 25V379000

Mercedes GLC roof pillar offers too little crash padding

NHTSA campaign 25V379000 · Reported 2025-06-06 · Mercedes-Benz USA, LLC

medium How serious is it? About this label

In the event of a crash, insufficient impact protection can increase the risk of injury. The notice does not tell owners to stop driving.

What's wrong, in plain English

On these SUVs built with a panoramic glass sunroof, the trim over the rear roof pillar — the post just behind the back side window — does not cushion enough. In certain crashes, a back seat passenger's head can strike that pillar, and the pillar does not absorb as much of the blow as federal rules require. Nothing about how the vehicle drives, brakes or steers is affected; the shortfall only matters if you are in a crash.

What you should do

1. Look up your VIN at nhtsa.gov/recalls to confirm your GLC is on the list.
2. Call your Mercedes-Benz dealer or MBUSA customer service at 1-800-367-6372 for an appointment.
3. The dealer modifies the headliner and rear pillar trim free of charge.

Affected vehicles (2)

Who to contact

Mercedes-Benz — official Mercedes-Benz recall lookup

Customer service: 1-800-367-6372

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
STRUCTURE:BODY:ROOF AND PILLARS
Summary
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2025 GLC 300, GLC 300 4MATIC, 2024-2025 AMG GLC 43 4MATIC, 2025 GLC 350E 4MATIC, and AMG GLC 63 S E vehicles equipped with a panoramic sunroof. In certain crash scenarios, where the rear occupant's head contacts the C-pillar, the pillar may not absorb an adequate amount of the impact. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 201, "Occupant Protection in Interior Impact."
Safety risk
In the event of a crash, insufficient impact protection can increase the risk of injury.
Remedy
Dealers will modify the roof lining and C-pillar trim, free of charge. Owner notification letters were mailed July 9, 2025. Owners may contact MBUSA customer service at 1-800-367-6372.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.