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Mercedes GLC Roof Pillar May Not Absorb Crash Impact
medium How serious is it? About this label
If a back-seat passenger's head hits that pillar in a crash, the reduced impact protection can increase the risk of injury. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 25V379000 |
|---|---|
| Reported to NHTSA | Jun 6, 2025 |
| Manufacturer | Mercedes-Benz USA, LLC |
| Part affected | Structure:body:roof And Pillars |
| Vehicles covered | 2 model/year combinations, model years 2025 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
Some Mercedes-Benz GLC models built with a panoramic sunroof have a problem with a roof pillar next to the back seat, called the C-pillar. In certain types of crashes, a rear passenger's head can strike that pillar, and the pillar may not soak up enough of the impact. Because of this, the vehicles do not meet the federal safety standard for protection inside the vehicle. Dealers will change the roof lining and the C-pillar trim free of charge.
What you should do
2. Contact a Mercedes-Benz dealer, or call MBUSA customer service at 1-800-367-6372, to schedule the work.
3. The repair is free.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 25V379000. More in how recalls work.
Affected vehicles (2)
Who to contact
Mercedes-Benz — official Mercedes-Benz recall lookup
Customer service: 1-800-367-6372
The bigger picture
- Mercedes-Benz Structure Recalls Involving Roof Panels and Sprinter Fasteners · all 9 Mercedes-Benz recalls in this area
Other Mercedes-Benz GLC 300 recalls
- May 1, 2026Mercedes-Benz Instrument Panel Display May Go Blankhigh
- Aug 20, 2025Mercedes EQE and GLC steering coupling bolt may loosenhigh
Official notice
- Component
- STRUCTURE:BODY:ROOF AND PILLARS
- Summary
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2025 GLC 300, GLC 300 4MATIC, 2024-2025 AMG GLC 43 4MATIC, 2025 GLC 350E 4MATIC, and AMG GLC 63 S E vehicles equipped with a panoramic sunroof. In certain crash scenarios, where the rear occupant's head contacts the C-pillar, the pillar may not absorb an adequate amount of the impact. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 201, "Occupant Protection in Interior Impact."
- Safety risk
- In the event of a crash, insufficient impact protection can increase the risk of injury.
- Remedy
- Dealers will modify the roof lining and C-pillar trim, free of charge. Owner notification letters were mailed July 9, 2025. Owners may contact MBUSA customer service at 1-800-367-6372.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.