Home › Ford › F-450 SD › 25V572000
Ford Rearview Camera May Show Distorted Image
medium How serious is it? About this label
A camera that doesn't show a clear picture behind the vehicle can make it harder for the driver to see, increasing the risk of a crash. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 25V572000 |
|---|---|
| Reported to NHTSA | Sep 4, 2025 |
| Manufacturer | Ford Motor Company |
| Part affected | Back Over Prevention: Sensing System: Camera |
| Vehicles covered | 14 model/year combinations, model years 2018–2019 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
Some Ford pickup trucks, SUVs, vans, and the Lincoln MKC may have a problem with the rearview camera. When the vehicle is shifted into reverse, the camera image on the screen may appear distorted, show an upside-down picture, or go completely blank instead of a normal picture. Because of this, the driver may not have a clear view of what is behind the vehicle while backing up.
What you should do
2. Contact your Ford dealer, or call Ford customer service at 1-866-436-7332.
3. The camera inspection and replacement are free.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 25V572000. More in how recalls work.
Affected vehicles (14)
Show all 14 vehicles
Who to contact
Ford — official Ford recall lookup
Customer service: 1-866-436-7332
Lincoln — official Lincoln recall lookup
Customer service: 1-866-436-7332
The bigger picture
- Ford Backup Camera Recalls for Missing or Distorted Images · all 34 Ford recalls in this area
- Why Lincoln Rearview Camera Images Go Blank, Distort, or Flicker · all 19 Lincoln recalls in this area
Other Ford F-450 SD recalls
- Oct 20, 2026Ford F-350 SD and F-450 SD Tailgate Cable May Failhigh
- Oct 6, 2026Ford Super Duty Trucks May Show Inaccurate Speedhigh
- Sep 22, 2026Ford Expedition and Super Duty Trucks: Headlight Failuremedium
- Mar 31, 2026Ford, Lincoln Windshield Wiper Arms May Breakmedium
- Mar 17, 2026Ford Super Duty Fuel Pump May Fail Againhigh
- Feb 20, 2026Ford and Lincoln Trailer Brake and Light Failurehigh
Official notice
- Component
- BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- Summary
- Ford Motor Company (Ford) is recalling certain 2015-2019 Lincoln MKC, Mustang, F-350 SD, F-250 SD, F-450 SD, 2015-2017 Lincoln Navigator, Expedition, 2015-2018 Edge, Transit Connect, 2016-2019 F-550 SD, Transit, 2017-2019 Econoline, and 2019 Ranger vehicles. The rearview camera may display a distorted, inverted, or blank image when the vehicle is in reverse.
- Safety risk
- A rearview camera that displays an inverted, distorted, or blank image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
- Remedy
- Dealers will inspect and replace the rearview camera as necessary, free of charge. Owner notification letters were mailed January 13, 2026. Ford owners will receive letters in phases, beginning January 2026 and June 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S89. This recall expands previous NHTSA recall number 25V270. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 8, 2025.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.